Verity for fast food

Your outlet wins or loses in ninety seconds at the counter. Verity shows you which.

Fast food is a business of speed, repeatable portions and tight cost control, multiplied by every outlet and every shift. A slow lunch hour, a heavy hand with the cheese, a fryer oil change that is skipped, or an audit that comes up short can each cost more than the day’s margin. Verity records what happens at each outlet and brings it to one screen.

Verity in one line

One system that shows speed, stock, crew, audits and cash for every outlet, so a regional manager or owner sees the problem before the customer does.

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.

Built for a crew that has no time to type. Records come from orders, prep and deliveries, with one-tap logs where a person must act.

Verity / Outlets / Today

Region: South, 6 outlets

Live

Sales yesterday

₹3,86,500

6 outlets

Average handover

2 min 41 s

standard 2 min

Food cost

32.4%

target 31%

Open audit actions

9

3 overdue

OutletHandoverFood costWasteCash
MG Road2:0530.8%2.1%Tied
Koramangala2:3231.9%3.0%Tied
Whitefield3:1834.6%4.8%Off ₹640
Indiranagar2:4832.2%2.9%Tied

Whitefield has missed the handover standard for 5 days running at the 1 to 2 pm slot.

Review

Illustrative screen with sample figures. Yours is set up with your own outlets, shifts, combos and audits.

Watch

Verity in food and hospitality

Kitchen, counter and stock moving together.

35 seconds, no sound. An illustrative film, so the scenes are examples, not customer results.

How it runs today

Fast food runs on routine, and routines drift when nobody is watching.

A good outlet is a machine. Orders are taken, fries drop, burgers are assembled in a set order, and the tray goes out in a minute and a half. The recipe is fixed, the portion is fixed, the oil is changed on a schedule. On a good day every one of those is true.

On an ordinary day they drift. A new crew member over-portions the sauce. The fryer oil goes one more day. The lunch queue is long and the order-to-handover time creeps up. A freezer door is left ajar. Each is small and happens out of the owner’s sight, in a place where the owner is not.

Most of what an owner gets is a sales total at close of day. By the time food cost, wage cost or an audit shortfall reaches the owner, it is last month’s news. Industry commentary has long put rent as the second-largest cost after raw materials, and attrition among crew at twenty to twenty-five percent, so the margin for drift is narrow.

What most fast food businesses run on

  • Billing and kitchen display system
  • Distributor invoices and delivery slips
  • Excel or paper stock sheets
  • WhatsApp groups for each outlet
  • Franchisor portal and audit reports

Each sees one slice. A regional manager still pieces the picture together by phone.

15 problems, one by one

Where a fast food business actually loses money.

These are the situations owners, franchisees and regional managers describe. For each one: what it looks like on an ordinary day, what it costs, and what Verity does about it.

  1. 01Service

    Speed of service slips at peak and no one sees it until customers complain

    What it looks like

    At 1:15 pm the queue reaches the door. Orders that should leave in ninety seconds take four minutes. One station is overwhelmed while another waits. The manager is on the counter and does not see the pattern.

    What it costs you

    Walk-aways at the queue, lower ratings and a trickle of lost regulars. Example arithmetic: ten customers a day walking away at ₹260 a ticket is ₹78,000 a month.

    How Verity fixes it

    Each order carries the time it was taken, made and handed over. Verity shows the average and the slowest by hour and station, and flags the hours where the standard was missed, so the crew can be moved before the queue builds.

    See the screen
  2. 02Service

    Wrong orders and missing items at the counter and in delivery bags

    What it looks like

    A customer opens the bag and finds no fries. A drive-in order has the wrong sauce. The refund is quick, and nobody asks which station or which person packed it.

    What it costs you

    Remakes, refunds and a customer who does not return, and without a pattern the same mistake repeats every Saturday.

    How Verity fixes it

    Remakes and refunds are logged against the order, the station and the person with a one-tap reason. Verity shows errors by cause and hour, so a packing check or a layout change can target the real source.

    See the screen
  3. 03Menu

    Combos and limited-time offers move volume and quietly cut margin

    What it looks like

    A festive combo sells hard. The burger is discounted, the drink is free, and the fries are a ₹20 add-on. Sales rise, but the real cost per combo was never worked out, and the offer stays on for a month.

    What it costs you

    Promotions that increase volume while shrinking contribution are common in fast food, and a crew rushing to hit them makes more mistakes.

    How Verity fixes it

    Each combo is a recipe made of items with costs. Verity shows sales, cost and contribution per combo and per outlet, and the share of orders that were discounted, so you know if an offer earned or only sold.

    See the screen
  4. 04Menu

    Menu prices are set once and costs keep moving

    What it looks like

    Chicken, cheese, cooking oil and packaging all changed price in the last two quarters. The menu price was last revised a year ago. The best-selling item is now the one with the thinnest margin.

    What it costs you

    A drifting cost on a high-volume item moves quickly into the month’s profit and loss, long before anyone reprices.

    How Verity fixes it

    Purchase rates update each item’s cost. Verity shows the current margin of every menu item and combo, flags those under your floor, and shows which outlets sell the most of them.

    See the screen
  5. 05Kitchen

    Portion drift: extra cheese, extra sauce, extra fries

    What it looks like

    A trainee fills the fries scoop to the top. The sauce gun gets two pumps instead of one. A grill cook adds an extra slice on busy nights. Each portion looks fine to the customer and is costly to you.

    What it costs you

    Example arithmetic: ₹3 of extra cheese and sauce on 200 burgers a day is ₹600 a day, about ₹18,000 a month, per outlet.

    How Verity fixes it

    Each item has a standard recipe and weights. Verity compares what orders should have used with what stock says was used, per ingredient and per shift, so over-portioning shows as a number and a name.

    See the screen
  6. 06Kitchen

    Cooked food held too long, then thrown away

    What it looks like

    Patties and fried chicken are cooked ahead of demand. When the rush does not come, the hold timer runs out and a tray is thrown. When it comes early, the grill is behind. The prep quantity is a guess.

    What it costs you

    Wasted, cooked product is the most expensive waste in the building, and under-preparing at peak costs sales instead.

    How Verity fixes it

    Cooked quantities, hold times and discards are logged by item and hour. Verity shows the hours where waste is highest and the hours where you ran short, so prep follows demand rather than habit.

    See the screen
  7. 07Kitchen

    Fryer oil is changed by habit, not by test

    What it looks like

    The oil gets topped up and stretched another day. The team is busy and the test strip is missing. A food safety officer asks to see the log, and there is none.

    What it costs you

    Bad oil gives poor-tasting food and a risk of failing an inspection. FSSAI has fixed a limit of 25 percent total polar compounds, beyond which the oil must not be used.

    How Verity fixes it

    Each fryer has an oil log: the test reading, the change date and the person who did it. Verity prompts a test at set intervals, flags a reading near the limit, and records where the used oil went.

    See the screen
  8. 08Supply

    Deliveries from the distributor arrive short, warm or late

    What it looks like

    The weekly truck brings 40 boxes of frozen patties. The slip says 40, the count is 37. A case of chicken arrived at the wrong temperature. The late truck means the outlet borrows stock from the next outlet.

    What it costs you

    You pay for what was not delivered, product is thrown for temperature, and borrowing between outlets is never recorded.

    How Verity fixes it

    Deliveries are received against the order with quantity and temperature recorded. Verity flags short or warm items before payment, and an outlet borrow is a recorded transfer between the two locations.

    See the screen
  9. 09Supply

    The signature item runs out at the peak hour

    What it looks like

    The best-selling burger bun finishes at 8 pm on Friday. The outlet sells chicken burgers with a different bun, which nobody asked for, or turns the order away.

    What it costs you

    A stock-out at peak is a lost sale on the busiest hour of the week, and a customer who learns your menu is unreliable.

    How Verity fixes it

    Each item has a reorder point based on use by day of the week. Verity checks the coming weekend’s usual demand against stock and the next delivery slot, and drafts an order in time.

    See the screen
  10. 10Crew

    High crew turnover and a long ramp-up for each new hire

    What it looks like

    A trainee joins on Monday and is at the counter by Wednesday. Half the crew are part-timers or students. By the end of the month two have left, and the manager is training again.

    What it costs you

    Restaurant industry commentary cites crew attrition of 20 to 25 percent. Every exit costs recruitment, training time and slower service during the learning curve.

    How Verity fixes it

    Each person’s station skills and training are recorded with a sign-off. Verity shows who is cleared for which station and who is overdue for training, so a new crew member is not placed at the fryer on day two.

    See the screen
  11. 11Crew

    The roster does not match demand by the hour

    What it looks like

    The same six people are on from 11 to 9. Lunch and dinner peaks are heavy and the middle of the afternoon is empty. Overtime appears on weekends because nobody planned for them.

    What it costs you

    Labour is one of the biggest controllable costs, and paying for the quiet hours while being short at the peak hurts both cost and speed.

    How Verity fixes it

    Orders per hour by weekday are laid against the roster. Verity shows over- and under-staffed hours, so the manager moves shifts before the week begins and checks the wage hours against sales.

    See the screen
  12. 12Franchise

    Audit scores, royalty and brand standards arrive as separate reports

    What it looks like

    The franchisor’s inspection finds the sauce station out of standard and the signage dirty. The royalty statement lands in another inbox. The corrective action is a message in a group chat.

    What it costs you

    A failed audit can mean a penalty or a warning, and royalty and marketing fees are paid on sales that you must be able to match to your own records.

    How Verity fixes it

    Audit findings become tasks with an owner and a due date, and the checklist for the next visit is run weekly. Sales for the royalty period come from the same orders, so the statement can be checked against them.

    See the screen
  13. 13Equipment

    A fryer, freezer or shake machine fails at the busiest hour

    What it looks like

    The soft-serve machine misses its cleaning cycle. The walk-in freezer door seal is torn. One of two fryers fails on a Saturday evening, and the second cannot carry the rush.

    What it costs you

    Menu items go off, product is lost in a failed freezer and the weekend call-out costs more.

    How Verity fixes it

    Each machine is a record with its service and cleaning schedule and vendor. Verity raises a task before each is due, logs temperatures for the freezers and keeps the history of repairs.

    See the screen
  14. 14Cash

    Voids, refunds and day-end cash across shifts

    What it looks like

    A void after payment, a refund for a missing item, a staff meal rung up as zero. Two shift leads share one drawer. The day-end count is off by ₹600 and the explanation is “the rush”.

    What it costs you

    Voids and refunds are the most common place for loss and misuse in counter service, and a shortage with no name attached cannot be fixed.

    How Verity fixes it

    Voids and refunds above a limit need a manager approval with a reason. Verity totals them by person and shift, and the day-end cash and card totals are compared with orders, with mismatches flagged.

    See the screen
  15. 15Owner

    Many outlets, and the weakest one is not obvious

    What it looks like

    A regional manager visits two outlets a day. Each reports its own way, by message or by photo. The weakest outlet this month is found on the visit, not before.

    What it costs you

    A poor outlet can carry on losing money for months, while a good one gives no lesson because nobody can say why it works.

    How Verity fixes it

    Each outlet is a location in one system. Verity ranks them on speed, food cost, waste, audit score, labour and cash accuracy, so the manager visits where the numbers say.

    See the screen

The numbers behind it

The figures behind fast food’s thin margin.

From published sources, with the source named under each. Your own numbers will differ, and showing you yours is the first thing Verity does.

The attrition and rent statements come from a 2013 trade article and are indications, not current measures. The ICRA wording is from a summary of its December 2025 report that could not be checked in full. The oil rule is from a government site.

What you will actually see

The screens an outlet and its owner would use every day.

Seven views, each built for one job, set up in your own menu, stations and outlet names.

Screen 1 of 7

The owner’s or regional manager’s morning view

All outlets ranked on speed, food cost, waste, audit score, cash and labour, with the items that need a decision under them. It replaces the morning round of calls.

Fixes

  • 14 Voids, refunds and day-end cash across shifts
  • 15 Many outlets, and the weakest one is not obvious

Verity / Outlets / Today

Region: South, 6 outlets

Sales yesterday

₹3,86,500

6 outlets

Average handover

2 min 41 s

standard 2 min

Food cost

32.4%

target 31%

Open audit actions

9

3 overdue

OutletHandoverFood costWasteCash
MG Road2:0530.8%2.1%Tied
Koramangala2:3231.9%3.0%Tied
Whitefield3:1834.6%4.8%Off ₹640
Indiranagar2:4832.2%2.9%Tied

Whitefield has missed the handover standard for 5 days running at the 1 to 2 pm slot.

Review

Screen 2 of 7

Where the lunch queue is building

Order-to-handover time by hour and station, with errors grouped by cause. The manager can see which hour and which station slips before customers say so.

Fixes

  • 01 Speed of service slips at peak and no one sees it until customers complain
  • 02 Wrong orders and missing items at the counter and in delivery bags

Verity / Speed and accuracy

Outlet: Whitefield, last 7 days

Average handover time by hour, minutes

  • 12 to 1 pm2:50
  • 1 to 2 pm3:55
  • 2 to 4 pm1:50
  • 7 to 9 pm3:00
Error causeOrdersStationHourAction
Missing item17Packing8 to 9 pmChecklist
Wrong sauce9Assembly1 to 2 pmRetrain
Cold fries7Fryer1 to 2 pmHold time

Screen 3 of 7

What each combo earns at today’s costs

Every item and combo with price, cost, margin and the share sold on discount. A change in cheese or chicken shows in the margin the same week.

Fixes

  • 03 Combos and limited-time offers move volume and quietly cut margin
  • 04 Menu prices are set once and costs keep moving

Verity / Menu and combos

Cost at latest purchase rates

ComboSold, weekPriceCostMargin
Classic burger meal1,420₹199₹7164%
Festive family box380₹649₹31851%
Chicken wings x6910₹179₹6862%
Cheese burger meal1,060₹229₹9459%

Cheese rose 11% since July. Cheese burger meal margin fell by 4 points.

Review price

Screen 4 of 7

What was used against what should have been

Use against the standard for each key ingredient, cooked-food waste by hour, and the checks done on today’s delivery.

Fixes

  • 05 Portion drift: extra cheese, extra sauce, extra fries
  • 06 Cooked food held too long, then thrown away
  • 08 Deliveries from the distributor arrive short, warm or late
  • 09 The signature item runs out at the peak hour

Verity / Stock, portions and deliveries

Outlet: Whitefield

IngredientShould useUsedGapStatus
Cheese slices1,4201,586+11.7%High
Burger patties2,3102,330+0.9%OK
Sauce, litres3845+18%High
Frying oil, litres120124+3.3%OK
Delivery todayOrderedReceivedTemperatureStatus
Frozen patties4037-18°CShort 3
Chicken pieces24246°CToo warm
Buns6060AmbientOK

Screen 5 of 7

Shifts that match the day, and who is cleared where

Orders by hour against crew on shift, and each person’s station sign-offs. Gaps are marked while there is time to move a shift.

Fixes

  • 10 High crew turnover and a long ramp-up for each new hire
  • 11 The roster does not match demand by the hour

Verity / Crew and roster

Next week

Orders per hour against crew on shift, Friday

  • 11 am to 1 pm58 orders, 5 crew
  • 1 to 3 pm96 orders, 4 crew
  • 3 to 7 pm37 orders, 5 crew
  • 7 to 10 pm88 orders, 5 crew
CrewRoleFryerAssemblyTraining
AnilShift leadClearedClearedComplete
PoojaCounterNoClearedFood safety due
RohanNew hireNoIn trainingWeek 1

Screen 6 of 7

Daily logs and service dates in one place

Fryer oil readings, freezer temperatures, machine cleaning and service, and licence dates, each with a person and a date.

Fixes

  • 07 Fryer oil is changed by habit, not by test
  • 13 A fryer, freezer or shake machine fails at the busiest hour

Verity / Oil, machines and licences

Due this month

FryerLast testReadingLast changeStatus
Fryer 1Today 11:3019%14 OctOK
Fryer 2Today 11:3523%12 OctNear limit
  • Freezer temperature, morning-19°C, Anil, 8:05
  • Shake machine cleaning cycleDue 10 pm
  • Used oil handover recordedCollected Mon, receipt filed

Screen 7 of 7

Findings that turn into jobs with names

Every audit finding is an action with an owner and a date. The weekly self-check uses the same list, so the next visit does not come as a surprise.

Fixes

  • 12 Audit scores, royalty and brand standards arrive as separate reports

Verity / Audits and actions

Brand standards

Open2

  • Sauce station out of standardWhitefield, due 18 Oct, owner AnilOpen
  • Signage lit but dirtyMG Road, due 17 OctOverdue

Waiting for check2

  • Hand-wash log gapsKoramangala, fixed 12 OctRe-check
  • Uniform standardIndiranagar, fixed 10 OctRe-check

September royalty is due on sales of ₹1.14 crore. Your recorded sales are ₹1.13 crore, a ₹0.7 lakh gap to explain.

Reconcile

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your fast food business works.

An ordinary day

The same Friday, before and after.

The crew does the same job. The outlet just starts to leave a record that someone can read in time.

WhenTodayWith Verity
10:30 am TodayThe shift lead eyeballs the walk-in and estimates the day’s prep from memory. With VerityThe prep sheet shows Friday’s usual quantities by hour, and the bun shortage was ordered on Wednesday.
1:15 pm TodayThe queue builds. The manager is on the counter and the owner learns about it from a review. With VerityThe handover time crossed 3 minutes at 1:10. A flag went to the manager, who moved one person from packing to assembly.
3:30 pm TodayThe delivery truck arrives short. The slip is signed and nobody checks the frozen count. With VerityThe received count is entered against the order. The 3-box shortage is flagged and a credit request is raised.
6:00 pm TodayFryer oil is “probably fine”. The test strips are in a drawer somewhere. With VerityVerity prompts the test. Fryer 2 reads 23 percent and is changed before the dinner peak.
10:30 pm TodayThe closing lead counts the drawer. It is ₹600 off and the explanation is the rush. With VerityTwo voids and one refund explain ₹540. The remaining ₹60 is noted for the next shift.
Monthly TodayThe franchisor’s audit and your own numbers are reconciled by hand over a weekend. With VerityAudit actions, sales for the royalty and the outlet scorecard are ready from records kept all month.

How we work with you

Four weeks from the first visit to a working outlet.

You do not receive a login and a manual. We spend a lunch peak and a close at one of your outlets, build Verity around your menu and your standards, then roll out outlet by outlet.

  1. Week 1

    Discovery and mapping

    What we do
    Spend a lunch peak and a closing at one outlet. Follow an order from counter to handover, see how stock and cash are handled, and read your latest audit report and royalty statement.
    What we need from you
    Two to three hours of yours and one outlet manager’s. A month of sales reports, recent invoices and your standard operating checklist.
    What you have at the end
    A written map of your outlet: menu and recipes, stations, stock list, shifts, standards and the first problems we will close.
  2. Weeks 2 to 3

    Configuration

    What we do
    Set up the menu with recipes and weights, combos, handover standards, reorder points, shifts, approval limits, oil and machine schedules, and audit checklists, then build the seven screens in your language.
    What we need from you
    Check recipes and standards with one outlet manager. Tell us where a rule does not match how you run.
    What you have at the end
    A working Verity with your real menu, stations and standards, ready for your data.
  3. Weeks 3 to 4

    Migration and training

    What we do
    Bring in the menu, suppliers, stock and crew details from your sheets. Train the shift leads and crew at their stations during real shifts, then extend to the remaining outlets.
    What we need from you
    An opening stock count and the crew list. One hour with each role at the pilot outlet.
    What you have at the end
    The pilot outlet running on Verity and a plan to bring the others in.
  4. After go-live

    Operations partnership

    What we do
    Stay on after launch. Review the first weeks of numbers with you, tune the standards and thresholds, and help with each new outlet and each new offer.
    What we need from you
    A short monthly review of what the numbers say.
    What you have at the end
    A system that keeps pace with new outlets and offers, with a named person responsible for it.

Bring these on day one

  • Your menu with prices, combos and any recipe or portion cards
  • A month of sales reports and distributor invoices
  • Your latest audit report and royalty statement, if you are a franchisee
  • Crew list with roles and the current roster pattern
  • Licence details and the service dates of fryers, freezers and other machines

Your time

About 8 to 12 hours of your own time across the four weeks, mostly in week 1. Your outlet manager or regional manager needs a few more.

After go-live

Nobody is hired to run Verity. Orders, prep and deliveries are recorded in the course of the shift, and the reports come from those records.

Verity AI

Ask your outlets a question.

Verity AI reads your own orders, stock, crew and audit records. Ask in plain words, then turn the answer into a task for the right person.

  • Your records only Answers come from your own fast food businesses data, not from generic knowledge.
  • Right person, right view It only shows what the person asking is allowed to see.
  • Turns into action An answer can become a task assigned to a named person.

Verity / Ask

Which outlet is slowest at lunch, and why?

Whitefield, at 3:55 between 1 and 2 pm. The queue builds at assembly, and four crew are on against five at the other outlets.

  • Whitefield3:55
  • Indiranagar2:48
  • Koramangala2:32
  • MG Road2:05

Create a roster task for Whitefield’s manager

Verity / Ask

Where is cheese use above standard this week?

Whitefield is 11.7 percent over, mostly on the 1 to 3 pm shift. Other outlets are within 3 percent.

  • Whitefield+11.7%
  • Indiranagar+2.8%
  • Koramangala+1.9%
  • MG Road+0.6%

Verity / Ask

What audit actions are overdue?

Three. Sauce station at Whitefield, signage at MG Road and a hand-wash log at Koramangala that is waiting for a re-check.

Assign each to its outlet manager

Sample questions and answers with illustrative figures.

Without chasing

The routine checks nobody should have to remember.

Set once, then they run from your records. The crew still does the job on the floor; Verity makes sure the right person is told at the right time.

When

Handover time passes the standard for three orders running

  • Flagged on the manager’s screen
  • Station and hour recorded
  • Fix and reason noted after the rush

When

A delivery is received short or at the wrong temperature

  • Marked against the distributor
  • Credit or return task to the manager
  • Held from payment until settled

When

A fryer test is due

  • Task to the shift lead
  • Reading recorded with the time
  • Oil change task if the reading is near the limit

When

A void or refund is above your limit

  • Held for manager approval
  • Reason attached to the order
  • Totals updated by person and shift

When

An ingredient falls below its reorder point

  • Checked against the weekend’s usual demand
  • Order drafted for the next truck
  • Stock updated on receipt

When

An audit action passes its due date

  • Escalated to the outlet manager
  • Shown to the regional manager
  • Closed with a photo or note

Rules and paperwork

The rules a fast food business has to keep up with.

Verity does not give legal or tax advice and does not file anything for you. It keeps the records these rules lean on in order, so they can be shown when someone asks.

  • FSSAI registration or licence for each outlet

    What is expected

    Each outlet is a food business and needs registration or a licence for its category. From 1 April 2026 basic registration generally applies up to ₹1.5 crore of turnover, and licences generally no longer need renewal. Check the band for each outlet.

    How Verity helps

    Each outlet’s registration is stored with its number, category and dates, and a change in address or menu category is a task.

    SetIndiaBiz summary of FSSAI 2026 changes

  • Frying oil quality

    What is expected

    FSSAI has fixed 25 percent Total Polar Compounds as the limit beyond which frying oil must not be used, and food businesses have had to monitor oil quality since 1 July 2018. Larger operators are also expected to hand used oil only to authorised collectors.

    How Verity helps

    Each fryer carries test readings, change dates and used-oil handover records, ready if an officer asks.

    Eat Right India, FSSAI

  • Hygiene, temperature and staff health records

    What is expected

    Licensed outlets are generally expected to keep records of cleaning, cold-storage temperatures, pest control and staff health, and trained food safety supervision depends on the licence category.

    How Verity helps

    Daily checks are signed off at the outlet, and training and health certificates sit on each person’s record with expiry dates.

  • Franchise agreement standards

    What is expected

    A franchise agreement sets brand standards, audit rules, royalty and marketing fees. The terms differ by brand, so the agreement is the rule that applies to you.

    How Verity helps

    Audit checklists, findings and actions are recorded per outlet, and sales for each royalty period come from the same orders.

Rules change and differ by city, state and brand. Confirm current requirements with your accountant or the relevant authority.

Who sees what

Everyone reads the same records, through their own window.

A crew member should not see margins. A regional manager should not have to ask for the numbers. Each role opens on what it uses.

  • Owner or franchisee

    Which outlet needs me, and why?

    Outlet ranking on speed, food cost, waste, audits and cash, plus sales against royalty and each outlet’s open actions.

  • Regional manager

    Where should I go this week?

    Outlets side by side, overdue audit actions, stock-outs, errors and roster gaps.

  • Outlet manager

    What will slip today?

    Live handover times, stock for today, the roster, deliveries to check and approvals waiting.

  • Shift lead

    What must I log and sign off?

    Oil tests, temperature checks, voids and refunds to approve, and the cash count at close.

  • Accountant

    What was sold, bought and paid?

    Sales by payment mode and channel, distributor invoices matched to deliveries, and royalty period totals.

Straight answers

What changes, and what stays the same.

Keep using

  • Your billing and kitchen display system. We agree during setup how orders and payments reach Verity.
  • The delivery apps you sell on. We record their orders by channel.
  • Your franchisor’s portal and audits. Verity tracks the actions that come out of them.
  • Your accountant, who still prepares your returns.

Verity does not

  • Run your billing counter or the kitchen display.
  • Take customer orders or run an ordering app.
  • Send messages to customers or distributors on its own.
  • File your returns or run your payroll.

We bring in the menu, suppliers, stock, crew and past audit actions from the sheets and portals you use now, starting with one pilot outlet, so the others keep serving while it happens.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Questions

Questions fast food owners ask.

My crew is busy and young. Will they really log things?

Only where it takes a tap. Orders and stock come from the order itself, and the crew log just remakes, wastes, oil tests and temperatures. We train during live shifts at their station.

Does Verity replace my billing or kitchen display system?

No. Those keep running the counter. We agree with you how orders and payments reach Verity, which then handles stock, crew, audits, cash and the comparison between outlets.

I am a franchisee. Does this clash with my franchisor’s systems?

No. Their systems and audits stay as they are. Verity holds your own records and turns audit findings into actions with an owner, and it helps you check sales against royalty statements.

Can it measure speed of service?

Where order times are available from your billing or kitchen display, yes. We agree during setup how those times reach Verity. If they are not available, we start with what can be recorded and add more later.

I have two outlets. Is this too much?

Two outlets are where side-by-side comparison first helps. We set up only what you need, in the same four weeks, and the second outlet shows the first one what is possible.

Can I see all my outlets together?

Yes. Each outlet is a location in one system. You can compare speed, food cost, waste, audit score, labour and cash side by side, and transfers between outlets are recorded.

Who can see my data?

Only the people you allow. Access is set by role, so crew, managers, regional managers and your accountant each see what they need, and every change is recorded with who made it and when.

How soon will it be useful?

Stock-outs, delivery checks and audit actions need only existing data, so we aim to have them first. Speed and portion patterns become reliable after a few weeks of recorded service.

What does it cost?

It depends on the number of outlets, people and what you want set up. Message us and we will give you a clear number after a short conversation about how your outlets run.

Where the figures come from

Sources

  1. Eat Right India, FSSAI, Repurpose Used Cooking Oil
  2. Restaurant India, Issues and Challenges by Restaurant Industry, 2013
  3. ICRA, QSR industry research summary, 2025
  4. SetIndiaBiz summary of FSSAI 2026 changes

Last checked 15 October 2026. Published figures vary by region and method, so treat them as indicative, not as a promise of your results.

Start with your slowest hour.

Tell us how your outlets run and we will show you the slow hours, the portion gaps and the open audit actions it would find, using your own numbers.

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.