Verity for supermarkets

On a margin this thin, small leaks decide the year. Verity finds them aisle by aisle.

A supermarket earns a few paise on every rupee of sales. Expired packs, goods lost between the dock and the till, shelves that are empty while the back room is full, and supplier deals nobody tracked each take a slice. Verity connects stock, suppliers, shelves and staff so you can see where the slice goes.

Verity in one line

One system that shows each aisle’s stock, each supplier’s deal, each batch’s expiry and each shift’s work, store by store.

See your supermarket in Verity See the 15 problems we solve

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.

Built for a floor that has no spare hands. Records come from the receiving dock, the shelf round and the stock count, which already happen.

Verity / Supermarket / Today

Store: Whitefield

Live

Sales yesterday

₹14.8 lakh

2,310 bills

Write-offs

₹31,400

2.1% of sales

Near expiry

184

lots under 15 days

Shelf gaps

27

on the morning round

Write-offs by reason, this week

  • Expired₹1.1 lakh
  • Spoiled (fresh)₹82,000
  • Damaged₹39,000
  • Unexplained₹24,000

Counter 4 collections are ₹1,850 below sales. 5 bills do not tie.

Review
  • Dairy chiller 2 above 6°C at 7 amLogged by Raju. Check compressor.Open
  • Cleaning scheme credit note dueQuarter target met, ₹86,000Raise

Illustrative screen with sample figures. Yours is set up with your own aisles, suppliers, shifts and stores.

Watch

Verity in retail and commerce

Shelf counts, billing and stock, shown the way a store lives them.

35 seconds, no sound. An illustrative film, so the scenes are examples, not customer results.

How it runs today

The store is open, busy and stocked. Whether it is profitable is another question.

The sales number arrives every evening. What is hidden is the cost around it: how many packs expired this month, how much of the fresh section was written off, what was lost between the receiving dock and the shelf, and whether the promotional deal a supplier promised was ever credited.

The knowledge is spread across people. The category manager knows which supplier is late. The receiving clerk knows the dock count was short. The floor supervisor knows the end-cap has been empty since morning. None of it is written anywhere the store head can see at once.

Listed chains show how thin the margin is. Avenue Supermarts, which runs DMart, reported an EBITDA margin of 7.9 percent on ₹57,790 crore of standalone revenue in FY25, and independent supermarkets generally earn less. At that scale, a point of waste is a point of profit.

What most supermarkets run on

  • Billing system at the counters
  • Purchase and GRN registers
  • Excel stock and expiry sheets
  • WhatsApp groups with suppliers and staff
  • Supplier schemes in emails and files

Each system answers its own question. Nobody joins them, so nobody sees the whole cost of a product.

15 problems, one by one

Where a supermarket actually loses money.

These are the situations store heads and category managers describe. For each: what it looks like on a normal day, what it costs, and what Verity does about it.

  1. 01Stock

    Packs expire on the shelf and in the back room

    What it looks like

    A carton of biscuits with six weeks to expiry sits behind newer stock in the back room. By the time someone finds it, it has to be written off. Nobody can say who last checked that aisle.

    What it costs you

    Example arithmetic: ₹25,000 of near-expiry packs written off each week in a store is ₹13 lakh a year, usually without a claim on the supplier.

    How Verity fixes it

    Receiving records the batch and expiry date for each lot. Verity lists lots by days to expiry, tells the aisle owner which items to pull forward, mark down or return, and records the outcome for each.

    See the screen
  2. 02Stock

    Fresh produce, dairy and bakery are written off with no reason recorded

    What it looks like

    At closing the fresh section is cleared. Some of it spoiled, some was over-ordered, some was damaged in handling. The write-off is one number and the reason is lost.

    What it costs you

    Fresh is the section where waste is highest. One Indian accounting firm puts shrinkage for organised retail at 1 to 3 percent of net sales, with grocery at the higher end.

    How Verity fixes it

    Every write-off is entered with a reason: expired, damaged, spoiled, theft suspected or sampling. Verity totals by reason, section and shift so the fix goes to the right cause.

    See the screen
  3. 03Stock

    Shelves are empty while the back room is full

    What it looks like

    A customer finds the shelf bare for a fast-moving brand. The stock is in the back room, and no one was assigned to refill. The customer picks a rival brand or leaves.

    What it costs you

    A survey of 100 large organised chains found that 91 percent leak revenue at the shelf. A gap on the shelf for a top item is a sale lost every few minutes.

    How Verity fixes it

    The shelf round is a task with a list per aisle: items to refill, with stock in the back room shown beside each. A refill is recorded, and gaps that repeat are flagged to the category owner.

    See the screen
  4. 04Stock

    The shelf does not match the planogram

    What it looks like

    The head office wants the new range at eye level. The floor has put it low, because that is where there was space. A supplier pays for an end-cap and finds it covered by something else.

    What it costs you

    Space is the most valuable thing you sell. Wrong placement costs sales and risks the display fees a supplier paid.

    How Verity fixes it

    Each aisle has its intended layout recorded. A supervisor’s round checks the shelf against it with a tick and a photo note, and the exceptions go to the category owner with a due date.

    See the screen
  5. 05Stock

    Stock disappears between the dock, the shelf and the till

    What it looks like

    Cases are signed for, but a few cartons never reach the shelf. Some items leave through the back door. Some are scanned wrong at the counter. The count shows a gap and no one can place it.

    What it costs you

    Trent reported shrinkage at 0.41 percent of sales in FY24, and the Retailers Association of India has said up to 0.5 percent is manageable. In a supermarket with a 5 percent margin, a point of shrinkage is a fifth of the profit.

    How Verity fixes it

    Receiving, transfers, write-offs and sales are all recorded movements. Cycle counts by aisle are compared with the book, and each gap is listed with item, quantity, value, aisle and the shift when it fell.

    See the screen
  6. 06Suppliers

    Supplier schemes, rebates and listing fees are not tracked

    What it looks like

    A supplier agrees a 3 percent scheme if you hit a volume target. The target is hit in October. The credit note never arrives because no one remembers the deal. Listing fees are paid for items that were then delisted.

    What it costs you

    Example arithmetic: a 3 percent scheme on ₹40 lakh of quarterly purchases is ₹1.2 lakh. Missed once a quarter across ten suppliers, it is real money.

    How Verity fixes it

    Each deal is recorded with its supplier, product, target and period. Verity compares purchases with the target as the quarter runs and lists the credit notes due, so the claim is raised on time.

    See the screen
  7. 07Suppliers

    Deliveries arrive short, late or at the wrong price

    What it looks like

    Twenty cartons are ordered and eighteen arrive. The invoice carries last month’s rate. The dock is busy, so the receiving clerk signs and moves on.

    What it costs you

    You pay for goods you did not get, or at a price you did not agree, and the correction takes weeks of calls.

    How Verity fixes it

    The purchase order is checked at the dock against counted quantity and agreed rate. Verity flags any difference before the invoice is cleared for payment and opens a debit note task.

    See the screen
  8. 08Suppliers

    Slow-moving items hold space and cash

    What it looks like

    A product launched with a big listing push now sells two packs a week. It still has a full facing, and the supplier has stopped talking about returns.

    What it costs you

    Space and cash used by a slow item are taken from a fast one. Distributor returns policies are often time-bound, so waiting costs the right to return.

    How Verity fixes it

    Each product shows sales speed, margin and space used. Verity ranks the weakest lines per category, with the supplier’s return terms beside them, so the decision is made while it can be returned.

    See the screen
  9. 09Pricing

    Prices differ between the shelf, the system and the supplier’s latest MRP

    What it looks like

    A new lot has a higher MRP. The shelf tag shows the old one, the billing system has the old one, and a customer notices a mismatch at the counter. Or the reverse: a lot with a lower MRP is billed at the old price.

    What it costs you

    Packaged goods must not be sold above the printed MRP. A mismatch is a complaint, a possible Legal Metrology penalty and a loss of trust at the counter.

    How Verity fixes it

    Each lot’s MRP is recorded at receiving. Verity flags every product where the MRP changed and lists the shelf tags and billing prices to update, with a tick when each is done.

    See the screen
  10. 10Staff

    Shifts, absences and tasks are decided on the day

    What it looks like

    Two cashiers call in sick on a Saturday. The aisle refill round is skipped. Floor staff do not know who is covering the fresh counter, so it is covered by whoever is nearby.

    What it costs you

    Long queues, empty shelves and overtime paid at short notice. Frontline retail in India sees heavy staff turnover, so new people are always learning.

    How Verity fixes it

    The roster, attendance and availability sit in one place. Verity shows gaps by section and shift in advance, and assigns tasks like the refill round, the expiry check and the clean-up to a named person.

    See the screen
  11. 11Staff

    Loss prevention depends on who happens to be watching

    What it looks like

    A staff purchase goes through without a bill. A damaged item is “taken home”. A cashier gives a friend discounts. Nothing can be proved after the fact.

    What it costs you

    Internal loss is hard to price, but it is part of every shrinkage figure and it damages team trust when handled badly.

    How Verity fixes it

    Voids, returns, price overrides and staff purchases are recorded with the person who made them. Verity highlights unusual patterns by cashier and shift and routes them to the store head with the facts.

    See the screen
  12. 12Money

    Cash, card and UPI collections do not tie with the day’s sales

    What it looks like

    Six counters, three shifts. At end of day, collections differ from sales by a few thousand rupees. Was it a wrong tender, a refund, or a missed bill? The cash room is working late again.

    What it costs you

    A few thousand rupees of unexplained gap every week, and hours of the cash-room team’s time.

    How Verity fixes it

    Each counter’s sales and collections are compared by mode and by shift. Verity points to the counter and the bills that do not tie, and the close is recorded with who counted.

    See the screen
  13. 13Compliance

    Food safety licences, temperature logs and hygiene checks are on paper

    What it looks like

    The FSSAI licence is renewed on time, but the cold chain log for the dairy chiller is filled in once a day by memory. An inspection arrives and the records do not hold up.

    What it costs you

    Notices, penalties and, in the worst case, stock seized or a licence suspended. Revised FSSAI turnover bands apply from 1 April 2026, so the licence category may have changed.

    How Verity fixes it

    The licence, expiry date and hygiene checks are recorded with a due date. Chiller and freezer readings, cleaning rounds and pest control visits are tasks with a person, a time and a tick.

    See the screen
  14. 14Owner

    The store head works from instinct, because the numbers arrive late

    What it looks like

    Margin by category arrives in the second week of the next month. Weekly decisions on promotions, space and ordering are made from sales alone.

    What it costs you

    A promotion that sells well but earns nothing goes on for weeks. A profitable aisle is starved of space.

    How Verity fixes it

    Sales, cost, write-offs and scheme credits are combined into margin by category and aisle each day. Verity AI answers questions like “which category lost margin this week” from your own records.

    See the screen
  15. 15Owner

    More stores, more variation, and no fair comparison

    What it looks like

    Store two has more write-offs than store one. Is it the staff, the catchment, the ordering or the layout? The two stores use different sheets, so nobody can answer.

    What it costs you

    Good practice stays in one store and mistakes repeat in another. Head office hears about problems when they have grown.

    How Verity fixes it

    Each store is a location in one system, with the same measures for waste, shrinkage, shelf gaps and margin. Transfers between stores are recorded movements.

    See the screen

The numbers behind it

The numbers that make these problems worth fixing.

From published sources, with the source named under each figure. Your own numbers will differ, and showing you yours is the first thing Verity does.

The shrinkage range comes from an accounting firm’s blog, not a regulator. The survey covers large chains. DMart’s margin is shown to illustrate how thin the business is, not as a target for any one store.

What you will actually see

The screens you would use every day.

Six views, each built for one job. Aisle names, sections and terms are set up in your supermarket’s own language.

Screen 1 of 6

The store head’s morning view

Yesterday’s sales, margin by category, write-offs, shrinkage and the items waiting for a decision. It replaces the evening report and the walk-round to find the problem.

Fixes

  • 05 Stock disappears between the dock, the shelf and the till
  • 12 Cash, card and UPI collections do not tie with the day’s sales
  • 14 The store head works from instinct, because the numbers arrive late

Verity / Supermarket / Today

Store: Whitefield

Sales yesterday

₹14.8 lakh

2,310 bills

Write-offs

₹31,400

2.1% of sales

Near expiry

184

lots under 15 days

Shelf gaps

27

on the morning round

Write-offs by reason, this week

  • Expired₹1.1 lakh
  • Spoiled (fresh)₹82,000
  • Damaged₹39,000
  • Unexplained₹24,000

Counter 4 collections are ₹1,850 below sales. 5 bills do not tie.

Review
  • Dairy chiller 2 above 6°C at 7 amLogged by Raju. Check compressor.Open
  • Cleaning scheme credit note dueQuarter target met, ₹86,000Raise

Screen 2 of 6

What is about to expire, and what has been written off

Every lot with its expiry date and days left, the action chosen and who owns it. Write-offs carry a reason and roll up by section and supplier return terms.

Fixes

  • 01 Packs expire on the shelf and in the back room
  • 02 Fresh produce, dairy and bakery are written off with no reason recorded
  • 09 Prices differ between the shelf, the system and the supplier’s latest MRP
  • 13 Food safety licences, temperature logs and hygiene checks are on paper

Verity / Expiry and write-offs

By batch and aisle

ItemLotQtyDays leftAction
Tea 500 gB2291489Mark down
Biscuit cream 200 gB187412014Pull forward
Curd 400 gD0932363Write off today
Pasta 500 gB21056021Return to supplier
Chocolate box 250 gB23108440New MRP
  • Dairy chiller 1 reading4°C, 7:10 am, Raju
  • Frozen freezer 3 readingDue 11:00 am
  • Bakery cleaning roundDue 2:00 pm
  • FSSAI licence on display and in dateNext due: March

Screen 3 of 6

The shelf round that records itself

The refill list per aisle, with back-room stock beside each item, plus a check against the intended layout. Gaps that repeat go to the category owner.

Fixes

  • 03 Shelves are empty while the back room is full
  • 04 The shelf does not match the planogram

Verity / Shelf round

Aisle 6, snacks and beverages

ItemShelfBack roomPlanogramStatus
Potato chips 90 g048Eye levelRefill
Cola 2 L496LowerRefill soon
Energy drink 250 ml120End capWrong spot
Namkeen 400 g1830Eye levelOK

Potato chips shelf empty on 3 of the last 5 rounds. Back room is full.

Tell category owner

Screen 4 of 6

What you ordered, what arrived and what the supplier owes you

Dock counts against orders, agreed rates against invoice rates, scheme targets against purchases, and return terms beside slow lines.

Fixes

  • 06 Supplier schemes, rebates and listing fees are not tracked
  • 07 Deliveries arrive short, late or at the wrong price
  • 08 Slow-moving items hold space and cash

Verity / Suppliers

Orders, receipts, schemes

SupplierOrderedReceivedRateStatus
Sahyadri Foods2018As agreedShort 2
Patel Beverages6060+2% vs PORate query
Nirmal Dairy8080As agreedMatched
Kumar Household4040As agreedMatched
  • Kumar Household, 3% quarter scheme₹38.6 of ₹40 lakh target, 12 days leftOn track
  • Pasta, weakest in category2 packs a week. Return window ends 20 Nov.Decide

Screen 5 of 6

Who is working where, and what looks unusual

Roster by section, tasks assigned to named people, and voids, overrides and staff purchases highlighted by cashier and shift for the store head.

Fixes

  • 10 Shifts, absences and tasks are decided on the day
  • 11 Loss prevention depends on who happens to be watching

Verity / Shifts and loss alerts

Today and this week

SectionNeededPresentGapCover
Billing counters651Asked Seema
Fresh330None needed
Receiving dock211Open
Floor refill440None needed
  • Counter 4, 14 voids this weekChain average is 4Review
  • Staff purchases without bill2 on Saturday evening shiftReview

Screen 6 of 6

Every store measured the same way

Waste, shrinkage, shelf gaps and margin for each store, so good practice spreads and a problem is visible in days, not at the next review.

Fixes

  • 15 More stores, more variation, and no fair comparison

Verity / Stores

All stores compared

StoreSales, 7 daysWrite-offsShrinkShelf gaps
Whitefield₹1.02 crore2.1%0.6%27
Koramangala₹88 lakh1.4%0.3%11
HSR Layout₹71 lakh3.0%1.2%34

Write-offs, share of sales

  • Koramangala1.4%
  • Whitefield2.1%
  • HSR Layout3.0%

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your supermarket works.

An ordinary day

The same Saturday, before and after.

The work on the floor does not change. What changes is that each task leaves a record, and the record does the chasing.

WhenTodayWith Verity
7:30 TodayThe store head walks the aisles looking for problems and finds a warm chiller by luck. With VerityThe Today screen lists the chiller, 184 near-expiry lots and 27 shelf gaps. Each has an owner.
10:00 TodayA truck of beverages arrives. The clerk signs for 60 cartons without a full count. With VerityThe count is entered at the dock against the order. A rate difference is flagged before the invoice is cleared.
1:00 TodayA customer asks for a brand that is out. It is in the back room, and nobody was told. With VerityThe refill round put it on the list at 11. The shelf was filled before the lunch rush.
4:00 TodayA supplier asks for the scheme target status. Someone digs through emails. With VerityThe deal shows ₹38.6 lakh of the ₹40 lakh target with twelve days left, ready to push.
10:00 pm TodayThe cash room is ₹1,850 off and stays late to find it. With VerityVerity names counter 4 and five bills. It is resolved in ten minutes.
Month end TodayWrite-offs arrive as one number. Nobody can say if it is expiry, fresh or theft. With VerityWrite-offs are split by reason, section and supplier return terms, with claims already raised.

How we work with you

We set it up with you in four weeks.

No login and a manual. We learn how your supermarket works from the dock to the counter, set Verity up around it, move your data in, and stay on while it settles.

  1. Week 1

    Discovery and mapping

    What we do
    Spend time at the dock, in the fresh section, on the floor and in the cash room. Map how a pack moves from the supplier to the shelf to the customer, and where each number is kept.
    What we need from you
    Two to three hours for you and the store head. Access to purchase registers, billing reports and expiry sheets.
    What you have at the end
    A written map of your supermarket: sections, aisles, suppliers and deals, roles, and the problems we will fix first.

  2. Weeks 2 to 3

    Configuration

    What we do
    Set up your sections, aisles, intended layouts, suppliers and deal terms, expiry alerts, write-off reasons, rosters and store locations.
    What we need from you
    Check the setup with the store head and category owners. Tell us where a rule is wrong.
    What you have at the end
    A working Verity with your real aisles, suppliers and rules, ready for your data.

  3. Weeks 3 to 4

    Migration and training

    What we do
    Load your product master, opening stock with batches, supplier details and open deals. Train the dock, the floor, the fresh counter and the cash room on real shifts.
    What we need from you
    Product master and supplier lists in whatever form they exist. About an hour with each team.
    What you have at the end
    Your products, batches, suppliers and rosters inside Verity, and a team that has run a dock receipt, a shelf round and a close.

  4. After go-live

    Operations partnership

    What we do
    Stay on. Review the first month of write-offs and shelf gaps with you, tune the alert days and flags, and add stores or sections as you grow.
    What we need from you
    A monthly review of the numbers with the store head.
    What you have at the end
    A system that keeps pace with the store, with someone responsible for it.

Bring these on day one

  • Your product master with cost, MRP and supplier
  • Opening stock by aisle, with expiry dates where you have them
  • Supplier deals, schemes and return terms
  • Section layout or planogram, even a sketch
  • Your roster pattern and your shrinkage and write-off history

Your time

About 9 to 12 hours of your own time across the four weeks, mostly in week 1. The store head and category owners need a few more, and the dock lead about two.

After go-live

Nobody is hired to run Verity. Receiving, shelf rounds, write-offs and counts are recorded as part of the work already done, and the reports come from those records.

Verity AI

Ask your supermarket a question. Get an answer, not a report to build.

Verity AI reads your own stock, supplier, shelf and staff records. Ask in plain language, then turn the answer into tasks for the right people.

  • Your records only Answers come from your own supermarkets data, not from generic knowledge.
  • Right person, right view It only shows what the person asking is allowed to see.
  • Turns into action An answer can become a task assigned to a named person.

Verity / Ask

Which categories lost margin this week, and why?

Dairy and snacks lost the most. Dairy write-offs rose to 4.1% of sales, and snacks sold on a promotion at cost.

  • Dairy-1.8 pts
  • Snacks-1.2 pts
  • Staples+0.3 pts
  • Beverages0.0 pts

Create review tasks for the category owners

Verity / Ask

Which lots will expire in the next 10 days, and which can still be returned?

63 lots expire within 10 days, worth ₹1.9 lakh at cost. 21 of them are still inside the supplier’s return window.

Create return tasks for the 21 lots

Verity / Ask

Which counter has the most voids and overrides this month?

Counter 4, with 61 voids against a store average of 17. Most fall on the evening shift.

  • Counter 461
  • Counter 219
  • Counter 114
  • Counter 39

Sample questions and answers with illustrative figures.

Without chasing

The checks nobody has time to remember.

Set once, then they run from your records. Staff still do the work. Verity makes sure the right person is told and the outcome is written down.

When

A lot is 15 days from expiry

  • Listed for the aisle owner
  • Action chosen: pull forward, mark down or return
  • Outcome recorded against the lot

When

A delivery is counted at the dock

  • Compared with order and agreed rate
  • Difference flagged to the buyer
  • Invoice held back from payment until cleared

When

A product’s MRP changes on a new lot

  • Flagged on the product
  • Task to update shelf tag and billing price
  • Tick recorded when done

When

The shelf round finds a gap with stock in the back room

  • Refill task to the floor team
  • Time of refill recorded
  • Repeat gaps flagged to the category owner

When

A chiller reading is outside the safe range

  • Alert to the store head
  • Task for the maintenance contact
  • Affected lots listed for checking

When

A supplier quarter scheme is within 14 days of its end

  • Purchases compared with target
  • Buyer told how much is left to reach it
  • Credit note task opened if met

Rules and paperwork

The rules a supermarket has to keep up with.

Verity does not give legal or tax advice and does not file anything for you. It keeps the records these rules depend on in order, so your team is not rebuilding them when an inspector asks.

  • FSSAI registration or licence

    What is expected

    A food business needs registration or a licence based on turnover and activity. From 1 April 2026 the bands are generally registration up to ₹1.5 crore, a state licence from ₹1.5 to ₹50 crore, and a central licence above ₹50 crore. Some activities need a central licence whatever the turnover.

    How Verity helps

    The licence number, category and expiry are recorded with a reminder. Hygiene rounds and cold chain readings are tasks with a person and a tick.

    Mondaq, FSSAI raises turnover limits for registration and licensing

  • MRP and the Legal Metrology rules

    What is expected

    Packaged goods generally must not be sold above the printed MRP, and the MRP includes all taxes. State Legal Metrology departments inspect and penalise. Check current penalties with your adviser.

    How Verity helps

    Each lot’s MRP is recorded at receiving, and a change triggers a task to update the shelf tag and billing price.

    Lok Sabha reply on Legal Metrology (Packaged Commodities) Rules, 2025

  • GST rates by product

    What is expected

    Packaged food and household goods are taxed at rates that depend on the product. Rates can change when the GST Council revises them. Your accountant prepares and files the returns.

    How Verity helps

    Each product record holds its tax rate with a history, and sales and purchases show the split by rate for month end.

  • Customer and staff data

    What is expected

    Loyalty phone numbers and CCTV or access data are personal data. Under the DPDP Rules, 2025, most duties for businesses start on 13 May 2027.

    How Verity helps

    Personal data sits in one permissioned place with a log of who saw or changed it.

    S.S. Rana & Co. on the DPDP Rules

Rules, thresholds and rates change and differ by state. Confirm current requirements with your accountant or the relevant authority.

Who sees what

Everyone sees the same records, through their own window.

A refill associate should not see supplier rates. The category owner should not see staff pay. Each role opens on what it needs.

  • Owner or director

    Which stores and categories earn, and which leak?

    Margin by category and store, write-offs, shrinkage, supplier deals and cash.

  • Store head

    What needs a decision this morning?

    Near-expiry lots, shelf gaps, shift gaps, approvals waiting and cash match.

  • Category owner

    Is my aisle stocked, priced and moving?

    Sales speed, margin, shelf gaps, supplier deals and slow lines for their categories.

  • Receiving and stores

    What came in, what is short?

    Purchase orders, dock counts, batches, transfers and counts by aisle.

  • Accountant

    What do I owe and what am I owed?

    Supplier invoices against receipts, credit notes due, collections by mode and the tax split.

Straight answers

What changes, and what stays the same.

Keep using

  • Your billing system at the counters. We agree during setup how its sales reach Verity.
  • Your accounting software and your accountant, who still prepares your returns.
  • Your supplier relationships and the ordering you do today, now with receipts and deals recorded.
  • WhatsApp groups for the team. Tasks and alerts from Verity sit alongside them.

Verity does not

  • Ring up sales at the counters.
  • Scan barcodes or read shelf labels for you.
  • Take online orders or deliveries from customers.
  • File tax returns or run your payroll.

We bring your product master, opening stock, supplier details and deals across from the registers and sheets you use now, in stages, so the store trades normally while it happens.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Questions

Questions supermarket owners ask.

We have thousands of products. Is that too much to load?

No. We start from your product master, usually an export from your billing system. We load it by section, check a sample against the shelf, and add batch and expiry information where the product needs it.

Does Verity replace our billing system?

No. Your billing system keeps ringing up sales. We agree during setup how its sales reach Verity, and Verity gives you the picture around them: expiry, write-offs, suppliers, shelves and shifts.

Will the floor staff really record all this?

Only what happens at points they already touch: the dock count, the shelf round and the write-off. We train on real shifts and keep each entry to a few taps. The lists they receive replace the checks they remember today.

Can Verity track expiry for every item?

It tracks the batch and expiry date you record at receiving, so it works as well as the receiving habit. We start with the categories where expiry hurts most, such as dairy, bakery and packaged foods, and widen from there.

Can you show me theft or staff loss?

Verity shows where stock does not match the book, and where voids, overrides and staff purchases stand out by cashier and shift. It gives you facts. It does not accuse anyone.

We have four stores. Can I compare them?

Yes. Each store is a location in one system with the same measures, so waste, shrinkage, shelf gaps and margin can be compared, with transfers between stores recorded as movements.

Who can see supplier rates and margins?

Only the people you allow. Access is set by role, so floor staff can see tasks and stock but not costs, and every change is recorded with who made it and when.

Will it message our suppliers or customers?

Not by itself. Verity drafts the order or credit note task and assigns it to a person, who sends it. The outcome is then recorded.

What does it cost?

It depends on the number of stores, users and what you want set up. Message us and we will give you a clear number after a short conversation about how your supermarket runs.

Where the figures come from

Sources

  1. FilingReader, on Avenue Supermarts FY25 results, 2025
  2. Vector Consulting Group, The Ticking Shelf, reported by Indian Retailer, 2026
  3. Patron Accounting, stock audit for retail and FMCG
  4. Mondaq, FSSAI raises turnover limits for registration and licensing, 2026
  5. Lok Sabha reply on Legal Metrology (Packaged Commodities) Rules, 2025
  6. S.S. Rana & Co. on the DPDP Rules
  7. Economic Times piece reprinted by Third Eyesight, June 2024

Last checked 15 October 2026. Published figures vary by region and method, so treat them as indicative, not as a promise of your results.

Start with what expires on your shelves.

Tell us how your supermarket runs and we will show you the near-expiry lots, shelf gaps and supplier credits it would find, using your own numbers.

Get your free demo Email us

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.