Verity for clothing boutiques

Every piece is special. Every order is a promise. Verity keeps the promises in one place.

A boutique sells pieces made for one person: a blouse cut to a measurement, a lehenga in a chosen colour, a one-off kurta photographed once on Instagram. That is its charm, and its risk. The measurements are in a notebook, the advance is in a message, the fabric is with a tailor, and the delivery date is in the owner's head. Verity puts each order, each client and each length of fabric on one record, so a promise made on Tuesday is still kept on Friday.

Verity in one line

One system that knows every client's measurements, every order's advance and due date, every metre of fabric you have given out, and every one-off piece still for sale.

See your boutique in Verity See the 14 problems we solve

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.

Built for a boutique run by two or three people. The records come from the order slip, the fabric issue and the delivery you already write.

Verity / Boutique / Today

Wedding season, week 3

Live

Orders due this week

18

4 at risk

Balances to collect

₹86,000

9 orders

Fabric with tailors

112 m

₹58,000

Enquiries unanswered

5

oldest 7 hours

Pieces due, by day

  • Thursday5 pieces
  • Friday9 pieces
  • Saturday4 pieces

Friday has 9 pieces for one tailor, against a usual limit of 6. 3 can move to Saturday.

Re-plan
  • Bridal lehenga for Neha, delivery SatEmbroidery 80% done, balance ₹21,000At risk
  • Georgette saree, sample pieceReserved by two clientsClash

Illustrative screen with sample figures. Yours is set up with your own orders, tailors, fabric, clients and ready pieces.

Watch

Verity in retail and commerce

Shelf counts, billing and stock, shown the way a store lives them.

35 seconds, no sound. An illustrative film, so the scenes are examples, not customer results.

How it runs today

A boutique runs on trust, memory and a very good tailor.

Customers arrive with a picture, a date and a budget. The owner chooses fabric, notes measurements, takes an advance and promises a day. That one conversation holds the whole order, and most of it is written on a slip, a notebook page or a chat message.

Then the order is handed on: fabric to a tailor, embroidery to a karigar, a trial date to the customer. Each step is a promise made over the phone. When the tailor has a backlog, the boutique finds out on the delivery day, in front of the customer.

The ethnicwear market is still mostly unorganised: industry experts put the unorganised share at 80 to 85% in 2025. That means many boutiques compete with each other and with large chains on the same festivals and weddings, and the boutique's edge is service that does not slip.

What most boutiques run on

  • Order slips and a notebook
  • Photos and chats on WhatsApp and Instagram
  • A tailor's register
  • A cash drawer and UPI
  • The owner's memory

Each one works while the shop is quiet. In a wedding fortnight the owner is the only thing holding them together.

14 problems, one by one

Where a clothing boutique actually loses money.

These are the situations boutique owners describe again and again. For each one: what it looks like on an ordinary day, what it costs, and what Verity does about it.

  1. 01Orders

    Order details live in chats and a notebook

    What it looks like

    A customer wants a blouse with a deep back, specific sleeve length and a hook at the side. The owner writes half of it on a slip, sends the photo to the tailor, and remembers the rest. A week later the tailor asks about the neckline.

    What it costs you

    Re-work, wasted fabric and a customer who thinks you did not listen. Example arithmetic: three remakes a month at ₹1,500 of labour and fabric is ₹54,000 a year.

    How Verity fixes it

    Each order is a record with the client, the piece, the fabric, the design notes, photos, the measurements and the promised date. The tailor sees the same record, and a change is a dated note, not a new chat.

    See the screen
  2. 02Money

    The advance was taken, the balance was not

    What it looks like

    A customer pays ₹5,000 on a ₹14,000 outfit. The piece is ready, the customer collects it on her way to a function and says she will pay the rest tomorrow. Tomorrow comes late.

    What it costs you

    Example arithmetic: ten such cases a month averaging ₹4,000 is ₹40,000 outstanding at any time, and some of it is never collected.

    How Verity fixes it

    Every order shows price, advance, balance and a status. Verity lists orders ready for pickup with the balance due and tells the person at the counter to collect it before the piece leaves.

    See the screen
  3. 03Orders

    Delivery dates are promised before the tailor is asked

    What it looks like

    The owner promises Friday because the customer needs it for Saturday. The tailor already has nine pieces due that week. Nobody checks, and on Friday evening the piece is half done.

    What it costs you

    A broken promise to a customer who tells her friends, and a tailor who works through the night and makes mistakes.

    How Verity fixes it

    Each tailor has a load of pieces due by day. Verity shows capacity before the date is promised, flags orders at risk two days out, and assigns a task to tell the customer early.

    See the screen
  4. 04Fabric

    Fabric goes to tailors and nobody knows what came back

    What it looks like

    Six metres of silk goes to a tailor for a lehenga. The piece comes back with 40 centimetres left over, or none, or a different length of lining. There is no record of what was given, what was used, and what the tailor should return.

    What it costs you

    Fabric is the biggest cost in a custom piece. Example arithmetic: 30 centimetres unaccounted on 40 orders a month, at ₹500 a metre, is ₹6,000 a month.

    How Verity fixes it

    Fabric given out is a record against the order and the tailor, with length and rate. When the piece returns, the leftover is entered and the difference is shown. Verity totals fabric held by each tailor.

    See the screen
  5. 05Fabric

    Tailor and karigar payments are argued at the end of the month

    What it looks like

    A tailor says he stitched 22 pieces and the boutique's book says 19. A karigar's embroidery job was redone and nobody agrees who pays. Rates were agreed on the phone.

    What it costs you

    Hours of arguing and a skilled tailor who may leave for the next boutique. Losing a good tailor is one of the biggest risks in the trade.

    How Verity fixes it

    Each job has a rate, a quantity and a status, and rework is recorded with a reason. Verity builds each tailor's statement from completed jobs, so the month-end conversation uses the same list.

    See the screen
  6. 06Stock

    A one-off piece is sold twice

    What it looks like

    A single sample piece is posted on Instagram. A customer asks for it in the shop on Sunday, and another reserves it by message on Monday. Both are told it is available.

    What it costs you

    One disappointed customer and a rushed remake that costs more than the piece earned.

    How Verity fixes it

    Each ready piece is a record with a status: on display, reserved, sold. A reservation holds it with the client's name and an expiry. Verity shows staff the status before they promise it.

    See the screen
  7. 07Sales

    Instagram and WhatsApp enquiries go unanswered

    What it looks like

    A customer sends a photo from a story asking for a price and a delivery date. The reply comes six hours later or never. Details of who asked for what are on two phones.

    What it costs you

    These are often the highest-intent leads a boutique gets. A slow reply sends the buyer to another seller.

    How Verity fixes it

    Each enquiry is a record with an owner, the piece asked about, a quote and a next step. Verity lists enquiries with no reply and assigns them. Staff still reply to the customer, and the outcome is recorded.

    See the screen
  8. 08Clients

    Measurements are lost, and clients change size

    What it looks like

    A bride ordered her sister's blouse two years ago. The old measurements are on a slip that has gone. Another client has lost weight and the notebook's numbers no longer fit.

    What it costs you

    A fitting that could have been avoided, a remake, and a repeat client who starts to feel like a stranger.

    How Verity fixes it

    Measurements are stored on the client record with the date taken and who took them. Verity flags measurements older than a limit you set and shows the last piece made for each client.

    See the screen
  9. 09Stock

    Ready pieces age while the owner is busy with orders

    What it looks like

    Ready-to-wear kurtas hang on the rail through three festivals. The owner is busy with custom orders and nobody marks them down until the season is over.

    What it costs you

    Vector Consulting Group's 2026 study found about 24% of on-shelf apparel and footwear stock past its optimal selling window. A boutique has less room to carry it than a chain.

    How Verity fixes it

    Days on rail, price and views are tracked for each piece. Verity proposes a markdown for pieces past your limit and shows the margin after each step, with a one-tap approval for the owner.

    See the screen
  10. 10Money

    No one knows what a custom piece really costs

    What it looks like

    A heavy embroidered lehenga is priced from what the customer says she can pay. Fabric, embroidery, stitching, lining, packing and two trial visits are not added up. The piece looked profitable.

    What it costs you

    Example arithmetic: ₹38,000 sale, ₹22,000 fabric and embroidery, ₹7,000 stitching and lining, ₹2,500 rework and packing leaves ₹6,500 before rent and the owner's time.

    How Verity fixes it

    Each order carries its fabric, labour and rework costs as they are recorded. Verity shows the margin on each order and on each type of piece, so the next quote starts from real cost.

    See the screen
  11. 11Peaks

    Wedding and festival weeks overwhelm a small team

    What it looks like

    Four weeks before a wedding season, orders pile in. Trials, final fittings and deliveries all land in the same ten days. Hours go to chasing, not to selling.

    What it costs you

    Peaks are where a boutique makes much of its year. A missed date in these weeks is a customer lost for the next season.

    How Verity fixes it

    Last year's orders by week are laid against this year's tailor capacity. Verity shows the week the load goes over capacity, lists orders to move up, and assigns each order a next step.

    See the screen
  12. 12Clients

    Fitting visits clash and customers do not turn up

    What it looks like

    Three trial visits are fixed for the same hour. A customer comes without calling, and the tailor is out. Another does not arrive, and the slot is wasted.

    What it costs you

    Staff time spent waiting, and rushed fittings that lead to alterations.

    How Verity fixes it

    Trial dates are on the order and on the shop's schedule, with the tailor and the room marked. Verity flags clashes, assigns a reminder task to staff, and records if a customer did not come.

    See the screen
  13. 13People

    The business depends on one tailor or one designer

    What it looks like

    The head tailor knows every client's preferences and the shop's finishing standard. When he is on leave or resigns, quality drifts and delivery slips.

    What it costs you

    Losing a master tailor can stop custom orders for weeks and cost the clients who came for his finishing.

    How Verity fixes it

    Finishing standards, client preferences and past pieces sit on records, not in one person's head. Verity shows the load by tailor and the pieces only one tailor has worked on, so you can cross-train before it hurts.

    See the screen
  14. 14Pricing

    GST on occasion wear changes at ₹2,500 per piece

    What it looks like

    Many occasion pieces are priced well above ₹2,500, and some ready pieces sit just below. A small discount, or a price set at a round figure, can change the rate. The invoice is raised without anyone checking.

    What it costs you

    Since 22 September 2025, apparel is generally taxed at a lower rate up to ₹2,500 per piece and at 18% above. A wrong rate repeated on many bills becomes a correction and a notice.

    How Verity fixes it

    Verity shows each piece's price band against the ₹2,500 mark and flags any discount or price that moves a piece across it, so the owner and the accountant can agree the right treatment first. It does not file returns.

    See the screen

The numbers behind it

The numbers that make these problems worth fixing.

From published sources, with the source named under each figure. Your own numbers will differ, and showing you yours is the first thing Verity does.

  • 80 to 85%

    of India's ethnicwear market is unorganised, according to industry experts, while the organised segment of 15 to 20% is growing about 20% a year.

    Apparel Resources, 2 August 2025

  • ₹2,500 per piece

    is the price line at which apparel GST generally moves between a lower rate and 18% from 22 September 2025. Garment makers noted that occasion, traditional and embroidered wear above it would see significant price rises.

    Outlook Business, PTI, 4 September 2025

  • 24%

    of on-shelf apparel and footwear stock in organised retail is past its optimal selling window, according to a Vector Consulting Group study.

    Apparel Resources, 17 February 2026

  • 25 to 40%

    of fashion orders paid by cash on delivery are returned, against 12 to 18% for prepaid, according to a software vendor's 2026 report. It is relevant if you courier pieces to Instagram customers.

    Base.com, 10 August 2026

The 80 to 85% unorganised share is an industry expert estimate, not an audited figure. The Vector Consulting Group figure concerns organised retail and is reported through the trade press. The return-rate figure is from a software vendor's own report. We found no independent statistics specific to boutiques, so the pains use labelled example arithmetic.

What you will actually see

The screens you would use every day.

Six views, each built for one job. Names, columns and terms are set up in your boutique's own language.

Screen 1 of 6

The owner's morning view

Orders due, balances to collect, tailor load and enquiries without a reply on one screen, with the decisions waiting listed under it. It replaces the notebook and the late-night chats.

Fixes

  • 11 Wedding and festival weeks overwhelm a small team

Verity / Boutique / Today

Wedding season, week 3

Orders due this week

18

4 at risk

Balances to collect

₹86,000

9 orders

Fabric with tailors

112 m

₹58,000

Enquiries unanswered

5

oldest 7 hours

Pieces due, by day

  • Thursday5 pieces
  • Friday9 pieces
  • Saturday4 pieces

Friday has 9 pieces for one tailor, against a usual limit of 6. 3 can move to Saturday.

Re-plan
  • Bridal lehenga for Neha, delivery SatEmbroidery 80% done, balance ₹21,000At risk
  • Georgette saree, sample pieceReserved by two clientsClash

Screen 2 of 6

Every custom order, from the slip to the hand

Each order moves from measurements to cutting, stitching, embroidery, trial and ready, with a tailor and a promised date. Capacity by tailor is shown before a date is promised, and trial dates sit on the same board.

Fixes

  • 01 Order details live in chats and a notebook
  • 03 Delivery dates are promised before the tailor is asked
  • 12 Fitting visits clash and customers do not turn up

Verity / Orders and tailors

Due in the next 10 days

Cutting2

  • Anarkali set, Divya K.Fabric issued, due 24 OctOn track
  • Silk blouse, Meera S.Tailor: Rafiq, due 23 OctTailor full

Stitching2

  • Bridal lehenga, Neha S.Tailor: Rafiq, due SatAt risk
  • Kurta set, Imran Q.Due FriOn track

Trial1

  • Saree blouse, Pooja M.Trial Thu 4 pm, room 1Clash 4 pm
TailorPieces due this weekUsual limitStatus
Rafiq96Over
Salim56OK
Embroidery, Lakshmi78OK

Screen 3 of 6

Fabric issued and tailor statements

Fabric given to each tailor against an order, what came back and what is still with them. Each tailor's jobs, rates and rework are listed, so month-end payment is a short check, not an argument.

Fixes

  • 04 Fabric goes to tailors and nobody knows what came back
  • 05 Tailor and karigar payments are argued at the end of the month
  • 13 The business depends on one tailor or one designer

Verity / Fabric and tailors

This month

OrderTailorIssuedUsedReturnedDifference
Bridal lehenga, Neha S.Rafiq6.0 m5.4 m0.3 m0.3 m short
Anarkali set, Divya K.Salim4.5 mpendingpendingOpen
Silk blouse, Meera S.Salim1.2 m1.1 m0.1 mMatched
Saree blouse, Pooja M.Rafiq1.0 m0.9 m0.1 mMatched
TailorJobs doneRate agreedReworkStatement
Rafiq22₹750 average2 jobs₹16,500
Salim19₹650 average0 jobs₹12,350
Embroidery, Lakshmi11₹2,100 average1 job₹23,100

Screen 4 of 6

Ready pieces, reservations and what is ageing

Each ready piece with its status, a hold with the client's name and an expiry, and days on the rail. Pieces past your limit are proposed for markdown with the margin after each step.

Fixes

  • 06 A one-off piece is sold twice
  • 09 Ready pieces age while the owner is busy with orders

Verity / Ready pieces

Ready-to-wear and samples

PiecePriceStatusDays on railNext step
Georgette saree, wine₹6,800Reserved, two requests21Clash
Chanderi kurta, rust₹2,900On display88Mark down 20%
Anarkali, bottle green₹7,400Sold14Collected
Palazzo set, ivory₹3,200On display52Hold

3 ready pieces have been on the rail over 80 days. Marking them down by 20 percent still leaves a margin above your floor.

Review

Screen 5 of 6

Clients, measurements and chat enquiries

Each client with measurements, past pieces and occasions, and a flag when measurements are old. Chat enquiries from Instagram and WhatsApp are listed with an owner and a next step.

Fixes

  • 07 Instagram and WhatsApp enquiries go unanswered
  • 08 Measurements are lost, and clients change size

Verity / Clients and enquiries

Open items

Neha Sharma

Client since February 2023. Prefers deep necklines. Sister's wedding order open

Measurements
Taken 14 Feb 2025, bust 36, waist 30
Last piece
Bridal lehenga, in progress
Spend, 24 months
₹1.4 lakh
Advance paid
₹17,000 of ₹38,000
Flag
Measurements over 6 months old
  1. 10 OctMeasurements retaken, bust 36.5
  2. 2 OctFabric chosen, advance taken
  3. 14 Feb 2025Blouse and saree, delivered

Chat enquiries2

  • Olive set, size M, price?Instagram, 6 hours agoNo reply
  • Rust kurta in L, two piecesWhatsApp, todayReply

Screen 6 of 6

Advances, balances and the cost of each piece

What each order brought in, what is still due before pickup, and what each custom piece really cost. Price bands are checked against the ₹2,500 mark so billing rates can be agreed first.

Fixes

  • 02 The advance was taken, the balance was not
  • 10 No one knows what a custom piece really costs
  • 14 GST on occasion wear changes at ₹2,500 per piece

Verity / Money and margin

This month

OrderPriceAdvanceBalanceCost so farMargin
Bridal lehenga, Neha S.₹38,000₹17,000₹21,000₹31,50017%
Anarkali set, Divya K.₹14,000₹5,000₹9,000₹8,80037%
Silk blouse, Meera S.₹3,200₹3,200₹0₹1,90041%
Saree blouse, Pooja M.₹2,400₹1,000₹1,400₹1,50038%

Bridal lehenga for Neha has a ₹21,000 balance and is due Saturday. Collect before the piece leaves.

Add to pickup checklist
  • Palazzo set, ivory ₹3,200Above ₹2,500, check GST treatmentReview

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your boutique works.

An ordinary day

The same wedding-season Saturday, before and after.

What changes is not the craft. It is that every promise leaves a record, and the record does the chasing.

WhenTodayWith Verity
10:30 TodayThe owner flips through the notebook to remember what is due today and who has what fabric. With VerityThe Today screen lists nine pieces due, the one at risk, the balances to collect and the enquiries without a reply.
12:00 TodayA customer asks if the green Anarkali she saw on Instagram is available. The owner is not sure. With VerityThe ready pieces list shows it sold on Tuesday. Staff offer a similar piece from the rail, and the enquiry is recorded.
2:00 TodayA tailor calls to say he cannot finish the lehenga by Saturday. The owner finds out on the phone. With VerityThe risk flag went up on Thursday. Extra hands were already assigned and the customer was told the plan.
4:30 TodayA customer collects her outfit and says she will pay the balance tomorrow. With VerityThe pickup checklist shows ₹9,000 due, and the person at the counter collects it before the bag is handed over.
7:30 TodayTailors' jobs and leftover fabric are noted on scraps for the end of the month. With VerityEach job was marked complete at the counter and each leftover fabric entered, so the statements are already done.
Month end TodayThe owner spends a weekend working out which orders made money. With VerityThe margin per order and per type of piece is already on the money screen.

How we work with you

We set it up with you, in four weeks.

You do not get a login and a manual. We spend time at your boutique, build Verity around how your orders really move, bring your clients in, and stay on after go-live.

  1. Week 1

    Discovery and mapping

    What we do
    Spend a day at the boutique during a busy week. Follow an order from the first conversation to the hand-over, and a length of fabric from the shelf to the tailor and back.
    What we need from you
    Two hours of yours and a short talk with your head tailor. A look at the order slips for the last month and your client notes.
    What you have at the end
    A written map of your boutique: order stages, tailors and their capacity, fabric rules, advance and balance practice, and the first leaks we will close.

  2. Weeks 2 to 3

    Configuration

    What we do
    Set up your order stages, tailors and capacity, fabric items, rates for each type of job, reservation rules, trial slots and the six screens, in your own words.
    What we need from you
    Review the setup with your head tailor. Tell us where a stage or a rate is wrong.
    What you have at the end
    A working Verity with your real tailors, fabrics, order stages and rules, ready for your clients.

  3. Weeks 3 to 4

    Migration and training

    What we do
    Bring in your client list with measurements, open orders with advances, ready pieces and fabric balances from the notebooks, slips and phones you use. Train the team at the counter and the tailors on how to close a job.
    What we need from you
    Your client notes in whatever form they exist, and a fabric count. An hour with each person.
    What you have at the end
    Your clients, open orders and ready pieces inside Verity, and a team that has used it through a real week.

  4. After go-live

    Operations partnership

    What we do
    Stay on through your next festival rush. Tune tailor capacity and the alerts, add a tailor or a piece type when you need one, and review the numbers with you.
    What we need from you
    A short monthly review of what the numbers say.
    What you have at the end
    A system that keeps matching how the boutique works, with someone responsible for it.

Bring these on day one

  • Order slips and notebook pages from the last month
  • Your client list with whatever measurements you hold
  • A list of tailors and karigars with the rates you pay
  • Fabric currently with tailors and on the shelf
  • Ready pieces with prices

Your time

About 8 to 10 hours of your own time across the four weeks, mostly in week 1. Your head tailor or manager needs a few more.

After go-live

Nobody is hired to run Verity. Orders, fabric issues and deliveries are recorded as part of work the team already does, and the reports come from those records.

Verity AI

Ask your boutique a question. Get an answer, not a report to build.

Verity AI reads your own orders, clients, fabric and tailor records. Ask in plain language, then turn the answer into tasks for the right people.

  • Your records only Answers come from your own boutiques data, not from generic knowledge.
  • Right person, right view It only shows what the person asking is allowed to see.
  • Turns into action An answer can become a task assigned to a named person.

Verity / Ask

Which orders are at risk of missing their date this week?

Four orders are at risk. Three are with Rafiq, who has nine pieces due on Friday against a limit of six.

  • Bridal lehenga, Neha S.due Sat, 80% done
  • Anarkali set, Divya K.due Fri
  • Silk blouse, Meera S.due Fri
  • Kurta set, Imran Q.due Fri

Move three pieces to Salim and tell the customers

Verity / Ask

Which clients have not ordered in a year, and what did they usually buy?

23 clients have not ordered in a year. Nine of them ordered bridal or occasion wear, and six had spent over ₹30,000.

  • Bridal and occasion9
  • Festive kurta sets8
  • Blouses and alterations6

Create follow-up tasks for the head of the boutique

Verity / Ask

How much fabric is with tailors right now?

112 metres worth about ₹58,000, of which 21 metres has been out for more than three weeks.

  • Rafiq46 m
  • Salim38 m
  • Embroidery, Lakshmi28 m

Ask for status on the three oldest issues

Sample questions and answers with illustrative figures.

Without chasing

The follow-ups nobody has time to make.

Set once, then they run from your records. Staff still talk to clients and tailors; Verity makes sure the right person knows what to do.

When

An order is two days from its promised date and not at the trial stage

  • Flagged as at risk
  • Task to the owner to move it or tell the client
  • Outcome recorded

When

A piece is ready and has a balance due

  • Added to the pickup checklist with the amount
  • Task to the counter to collect before hand-over
  • Balance marked paid when received

When

Fabric has been with a tailor longer than your limit

  • Listed with the order and length
  • Task to the owner to ask for status
  • Return or use recorded

When

A client's measurements are older than your limit

  • Flagged on the client record
  • Task to retake at the next visit
  • New measurements dated and stored

When

A chat enquiry has no reply after a few hours

  • Listed with the piece asked about
  • Reminder to the person who owns it
  • Quote and outcome recorded

When

A ready piece passes your rail-days limit

  • Added to the markdown list with the margin at each step
  • Routed to the owner
  • Price change recorded

Rules and paperwork

The rules a boutique has to keep up with.

Verity does not give legal or tax advice and does not file anything for you. It keeps the records these rules depend on in order, so you are not hunting for them when someone asks.

  • GST rate by price per piece

    What is expected

    From 22 September 2025, apparel is generally taxed at 5% up to ₹2,500 per piece and 18% above, tested on the sale value and not automatically on the printed price. Many occasion pieces sit above the line. Your accountant decides how a discount or a custom piece should be treated.

    How Verity helps

    Each piece records its price, discount and final value, and Verity flags those near or across the line so the rate can be agreed before billing. Verity does not file returns.

    Outlook Business, PTI, September 2025: https://www.outlookbusiness.com/news/garments-priced-above-25k-to-be-costlier-will-hurt-middle-class-affordability-industry-bodies; TaxAJ commentary

  • Paying small makers within the allowed days

    What is expected

    If you buy fabric or garments from micro or small manufacturers, Section 43B(h) of the Income-tax Act generally makes the expense deductible in the year only if paid within the 15 day default or the agreed term up to 45 days. Traders are generally outside the rule. Confirm with your accountant.

    How Verity helps

    Each supplier record carries its type and terms, and Verity lists bills near their deadline.

    ClearTax on Section 43B(h)

  • Advances and written terms for custom work

    What is expected

    Custom orders involve advances and promised dates. A written order slip with the price, advance and delivery terms helps if a dispute reaches a consumer forum. This is general practice, not a rule we have checked against the Consumer Protection Act.

    How Verity helps

    The order record holds the price, the advance, the promised date and any change agreed, with dates, so there is one version of the terms.

  • Local trade and shop registrations

    What is expected

    A boutique generally needs its municipal trade licence and Shops and Establishments registration, which differ by city and state and have their own renewal dates.

    How Verity helps

    Each registration is stored with its renewal date and owner, so a renewal becomes a task weeks before it lapses.

Rules change and differ by state. Confirm current requirements with your accountant or the relevant authority.

Who sees what

Everyone sees the same records, through their own window.

A tailor should not see the margin on an order. The counter should not edit a rate. Each role opens on what it needs.

  • Owner or designer

    Which orders and pieces make money, and what is at risk?

    Margin by order and piece type, fabric held by tailors, balances, capacity by week and every enquiry's status.

  • Boutique manager

    What is due, and who is waiting on us?

    Orders at risk, pickups with balances, trials today, enquiries without a reply and ready pieces on hold.

  • Head tailor

    What work is coming, and can I take it?

    My load by day, orders and design notes, fabric issued to me, rework and my statement.

  • Counter staff

    Who is coming, and what do they owe?

    Today's pickups and balances, trial slots, client measurements and past pieces, and enquiries assigned to me.

  • Accountant

    What was sold, bought and owed?

    Orders by price and tax band, advances and balances, supplier bills and tailor statements.

Straight answers

What changes, and what stays the same.

Keep using

  • Your billing or invoice book at the counter. We agree during setup how orders and payments reach Verity.
  • Instagram and WhatsApp for clients. Staff reply
  • Verity tracks who owes a reply.
  • The tailor's own register if he prefers it. His completed jobs are entered at your counter.
  • Your accountant, who still prepares your returns.

Verity does not

  • Take orders or payments online for you.
  • Run your billing counter or an online store.
  • Send messages to clients or tailors on its own.
  • File your returns or run your payroll.

We bring your clients with their measurements, open orders with advances, ready pieces and fabric balances across from the notebooks, slips and phones you use now, in stages, so orders keep moving while it happens.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Questions

Questions boutique owners ask.

I have two staff and three tailors. Is this too much?

The leaks are the same in a small boutique and there is less time to catch them. We set up only the order stages, tailors and screens you need, in the same four weeks, and leave out what you do not.

Will my tailor really use it?

He does not have to. The tailor's job is marked complete at your counter when the piece comes back, and he sees his own load and statement on a simple screen if you choose to give it to him.

Can it keep my clients' measurements?

Yes. Measurements are stored on the client record with the date and who took them, and a flag appears when they are older than the limit you set.

Does Verity take orders from Instagram?

No. Staff reply to the customer. Verity records the enquiry, assigns it, tracks the quote and the outcome, and makes sure someone owes the next step.

How does it help with fabric?

Fabric given to a tailor is recorded against the order, with length and rate. When the piece returns, the leftover is entered and the difference is shown, so you know what each tailor holds.

Can it tell me what a custom piece really cost?

Yes, once fabric, labour and rework are recorded against the order. Each order shows its margin, and the system groups it by type of piece so your next quote starts from actual cost.

Does it replace my billing?

No. Your billing or invoice book keeps working. We agree during setup how orders, advances and payments reach Verity.

Who can see my data?

Only the people you allow. Access is set by role, so counter staff, the head tailor and your accountant each see what they need, and every change is recorded with who made it and when.

What does it cost?

It depends on the number of people and what you want set up. Message us and we will give you a clear number after a short conversation about how your boutique runs.

Where the figures come from

Sources

  1. Apparel Resources, 2 August 2025
  2. Outlook Business, PTI, September 2025
  3. Apparel Resources on Vector Consulting Group, 2026
  4. Base.com, 10 August 2026
  5. Outlook Business, PTI, September 2025: https://www.outlookbusiness.com/news/garments-priced-above-25k-to-be-costlier-will-hurt-middle-class-affordability-industry-bodies; TaxAJ commentary
  6. ClearTax on Section 43B(h)

Last checked 15 October 2026. Published figures vary by region and method, so treat them as indicative, not as a promise of your results.

Start with the balances nobody collected.

Tell us how your orders move and we will show you the at-risk dates, the fabric with tailors and the unpaid balances it would find, using your own numbers.

Get your free demo Email us

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.