Verity for shoe stores

The shelf is full of shoes. The one in size 8 is the one customers ask for, and it is missing.

A shoe store sells the same style in ten sizes and carries the cost of all of them. When 7, 8 and 9 sell out and 5, 11 and 12 sit on the shelf, the stock looks full and the sales walk out. Verity tracks every pair by style, size and outlet, with its age, its brand terms and its paperwork, so you know what to reorder, what to clear and what to claim back.

Verity in one line

One system that knows every style by size, how long each pair has been on the shelf, what each brand owes you, and which pairs need a decision.

See your shoe store in Verity See the 14 problems we solve

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.

Built for a store with a few staff and a busy shelf. The records come from the bill, the delivery and the count you already do.

Verity / Shoe store / Today

2 outlets, this week

Live

Sales yesterday

₹1.9 lakh

88 pairs

Core sizes out

14 styles

7, 8 or 9 missing

Stock past 120 days

₹9.4 lakh

at cost

Claims open

₹58,000

17 pairs

Margin after discount and defects, by brand

  • Brand A, sports31%
  • Brand B, formal36%
  • Brand C, casual24%
  • Brand D, kids42%

Brand C earns the least margin and holds the front shelf. Its defect claims are 41 days old.

Review shelf plan
  • Sports shoe 5042, sizes 7 to 9 outSold 31 pairs in 3 weeksReorder
  • Transfer to Outlet 2, size 9 sandals6 pairs, sent MonIn transit

Illustrative screen with sample figures. Yours is set up with your own styles, sizes, brands, outlets and staff.

Watch

Verity in retail and commerce

Shelf counts, billing and stock, shown the way a store lives them.

35 seconds, no sound. An illustrative film, so the scenes are examples, not customer results.

How it runs today

A shoe store is a size problem dressed up as a stock problem.

A customer wants a pair in a particular size. If it is in the stockroom, the sale is made. If it is in another outlet, or the supplier's godown, the sale is usually lost. So the real question is never how many pairs you have, but how many in the sizes that sell.

That question is hard to answer from a billing report that lists bills. The shelf is checked by eye, and the stockroom is a wall of boxes with a label. Pairs get mixed up between boxes, left and right pieces are separated, display samples are sold, and a style that stopped selling in July sits with the new arrivals.

On top of the stock sits paperwork that is specific to footwear. Since 1 August 2024 many footwear types need to carry the BIS mark, with a window for selling old stock. Since 22 September 2025 GST on footwear turns on whether a pair sells for up to ₹2,500 or above. Brands owe you credit for defects, and the claims pile up.

What most shoe stores run on

  • Billing report by bill and item
  • Brand invoices and challans
  • Excel sheet or register of boxes
  • WhatsApp with brand reps and distributors
  • The owner's memory of what sold last year

Each one is correct for its purpose. None of them can say which size of which style has been on the shelf for ninety days.

14 problems, one by one

Where a shoe store actually loses money.

These are the situations shoe store owners describe again and again. For each one: what it looks like on an ordinary day, what it costs, and what Verity does about it.

  1. 01Stock

    The popular sizes sell out and the odd sizes stay

    What it looks like

    A new sports shoe arrives in a full run, sizes 5 to 12. By the third week 7, 8 and 9 are gone. What is left is 5, 11 and 12, in a style that is still on the front shelf.

    What it costs you

    Every missing size is a walk-out at full price. The leftovers are what get marked down first. Example arithmetic: ten missed sales a week at ₹2,200 is over ₹11 lakh a year.

    How Verity fixes it

    Stock is held by style, size and colour. Verity shows sell-through by size for each style, lists styles whose core sizes have run out, and drafts a reorder or a transfer for the sizes that are missing.

    See the screen
  2. 02Stock

    Pairs age on the shelf and need a deep discount

    What it looks like

    A style that did not sell at launch moves to the back wall. Months later it joins the clearance sale at half price. Bata cut its gross inventory by 15% to ₹815 crore in the year to March 2025, showing how large the stake is for a chain.

    What it costs you

    Vector Consulting Group's 2026 study found about 24% of on-shelf apparel and footwear stock past its optimal selling window. Each extra month takes a deeper cut to clear.

    How Verity fixes it

    Days on shelf, sell-through and cost value are shown for every style and size. Verity proposes a markdown ladder for ageing styles, shows the margin after each step, and routes each approval to the owner.

    See the screen
  3. 03Stock

    The box says one thing and holds another

    What it looks like

    A customer asks for the black loafer in 8. The box says 8, the pair is a 9, the other shoe is in a different box. Staff spend ten minutes looking and the customer leaves.

    What it costs you

    Lost sales from pairs that are in the store but cannot be found, and returns when a mixed pair goes home.

    How Verity fixes it

    Each box is a record with its style, size and shelf location. When a pair is shown, sold or returned, its status changes. Verity lists boxes not checked in a while, and gaps found during a count are tied to a shelf and a date.

    See the screen
  4. 04Shrinkage

    Single shoes, swapped boxes and display pairs go missing

    What it looks like

    A customer tries a shoe and walks off with one. A cheaper pair is put into an expensive pair's box. A display pair on the front shelf is sold and nobody records it. At the yearly count the numbers do not agree.

    What it costs you

    Trent reported shrinkage of 0.41% of sales in FY24 and V-Mart 0.5%, both up on the year before. A retail association said chain losses are mostly through employees and rise at festive times.

    How Verity fixes it

    Display pairs are separate records. Cycle counts by shelf are compared with the book, and each gap is listed with the style, size, value, date range and the staff on shift. Verity ranks shelves and shifts by loss.

    See the screen
  5. 05Compliance

    The BIS mark on stock is not recorded anywhere

    What it looks like

    Since 1 August 2024, many leather, rubber and polymeric footwear types generally need the BIS mark. Old stock without it could be sold until 31 July 2026, and a June 2026 amendment is reported to extend that to 31 July 2027 for stock declared to BIS. Nobody on the shelf knows which boxes are which.

    What it costs you

    Selling non-compliant footwear risks penalties and seizure, and a store that cannot show which stock is old and declared has a hard conversation with an inspector.

    How Verity fixes it

    Each style records whether it carries the BIS mark, whether it is declared old stock, and the date by which old stock must be sold. Verity lists old stock by days to the cut-off and flags new purchases that arrive without the mark.

    See the screen
  6. 06Pricing

    A pair at ₹2,500 and a pair at ₹2,501 are taxed at different rates

    What it looks like

    Since 22 September 2025, footwear up to ₹2,500 a pair generally attracts 5% GST and above that 18%. A pair marked down from ₹2,800 to ₹2,450 changes rate, and so does a pair that is priced just above because a brand raised its MRP.

    What it costs you

    A wrong rate repeated across bills becomes a correction and a notice, and a customer sees an unexpected tax on the invoice.

    How Verity fixes it

    Verity shows each style's price band against the ₹2,500 line and flags any price or discount that moves a pair across it, so your team and your accountant agree the right treatment before billing. It does not file returns.

    See the screen
  7. 07Brands

    Brand schemes, margins and dues are tracked in different places

    What it looks like

    A brand offers an extra 5 percent if you buy 200 pairs this quarter. Another gives a year-end rebate on target. A distributor extends 45 days of credit. The rep's promises are on WhatsApp.

    What it costs you

    Rebates not claimed, schemes missed by a few pairs, and payments made late or early without a plan.

    How Verity fixes it

    Each brand is a record with its terms, targets, schemes and payment dates. Verity shows progress against each target and what is due this week, so a scheme is not missed by a few pairs.

    See the screen
  8. 08Brands

    Defective pairs wait months for a credit

    What it looks like

    Soles come away after a month. A customer returns the pair, and the store replaces it from stock. The defective pair goes in a box labelled "to return". The brand's credit note arrives late or never.

    What it costs you

    Example arithmetic: 12 defective pairs a month at ₹1,400 each is about ₹2 lakh a year of stock that has been paid for and replaced but not credited.

    How Verity fixes it

    Each defect return is a record with the pair, the reason, the brand and a claim status. Verity lists claims waiting more than a limit you set, and assigns a task to chase the rep.

    See the screen
  9. 09Peaks

    School season and festival rushes meet the wrong stock

    What it looks like

    School shoes sell in a three-week window in June. Monsoon footwear sells out in July. Festive weeks need sandals and party shoes in kids' and women's sizes. Orders are placed on last year's memory.

    What it costs you

    A peak week is a big share of the year, and a shortage cannot be recovered afterwards. Unsold school shoes in July are a month of money in the wrong place.

    How Verity fixes it

    Last year's sales by week and size are laid against this year's stock and open orders. Verity lists the sizes that will run out before a peak, and assigns a reorder task with the brand's lead time.

    See the screen
  10. 10Customers

    Parents of growing children are not brought back

    What it looks like

    A child's shoe size changes every six to nine months. A parent who bought school shoes in June does not return for the festive pair, though the old pair is now too small. Nobody wrote down the child's size or the date.

    What it costs you

    Example arithmetic: 400 families buying two pairs a year at ₹1,800 is ₹14.4 lakh. Losing a quarter of them to a nearby shop is ₹3.6 lakh.

    How Verity fixes it

    Purchases are tied to the customer with the child's name and size. Verity lists families past their usual gap with the last size bought, and assigns a follow-up to the staff member who served them. Staff send the message, and the outcome is recorded.

    See the screen
  11. 11Customers

    Exchanges and returns are handled on goodwill

    What it looks like

    A customer returns a worn pair after a wedding. A staff member says yes. The pair goes back in its box and onto the shelf.

    What it costs you

    A sale reversed and a pair that cannot be sold at full price, with no reason recorded.

    How Verity fixes it

    Returns and exchanges are linked to the original bill with a reason, the condition and where the pair goes next. Verity totals returns by style and size so a fit problem is visible before the next order.

    See the screen
  12. 12People

    Sales staff are paid on feel and leave often

    What it looks like

    A good salesperson knows which brand suits which foot. The incentive is worked out in a notebook. When he leaves for the shop next door, his regulars follow.

    What it costs you

    Hours of manager time each month, a salesperson who feels cheated, and customers who move with the person who knew them.

    How Verity fixes it

    Sales, returns and attendance are recorded against each person. Verity builds the incentive sheet from your rule, shows the same figures to the staff member, and keeps customer notes on the customer record, not in one head.

    See the screen
  13. 13Stock

    One outlet sells out while another holds the sizes

    What it looks like

    Your second shop has the size 9 that customers in the first shop are asking for. The transfer is by hand on a bike, on a slip, when someone remembers.

    What it costs you

    Sales lost in one place for stock sitting idle in another, and transfers that go missing in between.

    How Verity fixes it

    Outlets are locations on one record. Verity lists sizes short in one outlet and held in another, drafts the transfer, and keeps it open until the receiving outlet signs the count.

    See the screen
  14. 14Owner

    The owner knows sales but not margin by brand

    What it looks like

    Billing shows daily sales. Which brand earns the best margin after discount, returns and defects is a feeling. A brand with a big name takes the best shelf and gives the least back.

    What it costs you

    The best shelf goes to the brand that earns the least, and reorders follow volume rather than margin.

    How Verity fixes it

    Sales, discount, returns, defect claims and margin are shown by brand and by outlet. Each morning Verity lists what needs a decision, with an owner for each.

    See the screen

The numbers behind it

The numbers that make these problems worth fixing.

From published sources, with the source named under each figure. Your own numbers will differ, and showing you yours is the first thing Verity does.

The Vector Consulting Group figure comes through trade press and concerns organised retail. Bata's inventory figure is one listed company's. The BIS extension to July 2027 is from a consultancy summary of a June 2026 amendment, not the gazette notification, so confirm it with BIS or your adviser. The GST threshold is from press and tax-advisory commentary.

What you will actually see

The screens you would use every day.

Six views, each built for one job. Names, columns and terms are set up in your shop's own language.

Screen 1 of 6

The owner's morning view

Sales, margin by brand, ageing stock, count gaps and open claims on one screen, with the decisions waiting listed under it. It replaces the evening message and the stockroom walk.

Fixes

  • 14 The owner knows sales but not margin by brand

Verity / Shoe store / Today

2 outlets, this week

Sales yesterday

₹1.9 lakh

88 pairs

Core sizes out

14 styles

7, 8 or 9 missing

Stock past 120 days

₹9.4 lakh

at cost

Claims open

₹58,000

17 pairs

Margin after discount and defects, by brand

  • Brand A, sports31%
  • Brand B, formal36%
  • Brand C, casual24%
  • Brand D, kids42%

Brand C earns the least margin and holds the front shelf. Its defect claims are 41 days old.

Review shelf plan
  • Sports shoe 5042, sizes 7 to 9 outSold 31 pairs in 3 weeksReorder
  • Transfer to Outlet 2, size 9 sandals6 pairs, sent MonIn transit

Screen 2 of 6

Every style by size, and where the missing pair is

Pairs held by style and size in each outlet, with sell-through and cover in days. Core sizes that have run out are marked, and the pairs that are in the other outlet are matched to the sizes that are short.

Fixes

  • 01 The popular sizes sell out and the odd sizes stay
  • 03 The box says one thing and holds another
  • 09 School season and festival rushes meet the wrong stock
  • 13 One outlet sells out while another holds the sizes

Verity / Styles and sizes

Sports and casual, all outlets

Style 5042678910
Main outlet, pairs60015
Outlet 2, pairs34531
Sold, 3 weeks5111373

Style 5042: size 8 and 9 stock against weekly sales

  • Size 8, main outlet0 pairs, sells 4 a week
  • Size 8, Outlet 25 pairs
  • Size 9, main outlet1 pair, sells 2 a week
  • Transfer: Outlet 2 to main, sizes 7 and 89 pairs of style 5042Draft
  • School shoes, black lace-up: June peak need 240 pairsOn hand 90, lead time 18 daysOrder by 8 May

Screen 3 of 6

Ageing pairs, the BIS mark and price bands

Days on shelf, sell-through and a markdown ladder for each style, with the BIS mark status and the sell-by date for declared old stock. Any price that crosses the ₹2,500 mark is flagged for the owner and the accountant.

Fixes

  • 02 Pairs age on the shelf and need a deep discount
  • 05 The BIS mark on stock is not recorded anywhere
  • 06 A pair at ₹2,500 and a pair at ₹2,501 are taxed at different rates

Verity / Ageing and compliance

Old stock and price changes

StyleDays on shelfStock at costBIS markProposed
Formal brogue 2210134₹1.9 lakhDeclared old stock, sell by 31 Jul 2027Mark down 25%
Canvas sneaker 778196₹1.2 lakhMarkedMark down 15%
Leather sandal 331061₹0.8 lakhNot recordedCheck mark
Running shoe 504221₹3.6 lakhMarkedHold

Brogue 2210 moves from ₹2,800 to ₹2,450 with a 25 percent step. It crosses the ₹2,500 line. Confirm the rate with your accountant before billing.

Send to accountant
  • Sandal 3310 delivery arrived without the BIS mark recordedAsk brand rep for certificate detailsAsk brand

Screen 4 of 6

What each brand owes us, and what we owe them

Each brand's terms, target progress, schemes and payment dates, with defect claims and how long each has waited. A scheme close to its target or a claim past its limit is flagged with a task.

Fixes

  • 07 Brand schemes, margins and dues are tracked in different places
  • 08 Defective pairs wait months for a credit

Verity / Brands and claims

This quarter

BrandQuarter targetBought so farSchemeDueStatus
Brand A, sports1,000 pairs8205% extra at 1,000₹4.2 lakh, 30 OctShort by 180
Brand B, formal600 pairs640Year-end rebate₹2.6 lakh, 10 NovTarget met
Brand C, casual500 pairs390None₹1.9 lakh, 25 OctPay this week
ClaimBrandPairsValueWaitingStatus
Sole separationBrand C6₹8,40041 daysChase
Stitching faultBrand A4₹6,80012 daysOpen
Wrong size in boxBrand B2₹3,6006 daysOpen

Screen 5 of 6

Shifts, incentives and where pairs go missing

Attendance, sales and returns for each person with the incentive sheet built from your rule. Count gaps by shelf and shift are ranked, so the first conversation starts with the numbers.

Fixes

  • 04 Single shoes, swapped boxes and display pairs go missing
  • 12 Sales staff are paid on feel and leave often

Verity / Floor and counts

This month

PersonDaysPairs soldSalesReturnsIncentive
Vikram D.26310₹6.1 lakh2%₹7,200
Shabana K.25282₹5.4 lakh3%₹6,100
Arun M.22176₹3.0 lakh8%₹2,400

Count gap this month by shelf, value of difference

  • Sports wall₹9,800
  • Display pairs, front₹6,200
  • Kids' shelf₹2,700
  • Cycle count: sports wall, sizes 7 to 9Due Fri
  • Display pairs matched to registerVikram, Mon

Screen 6 of 6

Families, growing children and returns

Customers with their usual gap and last size bought, including children's sizes, and the follow-up task for the staff member who served them. Returns link to the bill with a reason and a condition.

Fixes

  • 10 Parents of growing children are not brought back
  • 11 Exchanges and returns are handled on goodwill

Verity / Customers and returns

Customers past their usual gap

CustomerLast boughtChild, sizeUsual gapStatus
Anjali RaoSchool shoes, JunAarav, UK 27 monthsMessage
Imran QureshiSandals, AprZoya, UK 116 monthsMessage
Meera NairParty shoes, DecDiya, UK 310 monthsMessage
ReturnStyleReasonConditionNext
Bill 4412Running shoe 5042, 8Too tightUnwornBack to shelf
Bill 4396Sandal 3310, 6Sole came offDefectiveBrand claim
Bill 4380Canvas sneaker 7781, 9Wrong colourUnwornExchange

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your shoe store works.

An ordinary day

The same Saturday, before and after.

What changes is not the footwear. It is that sizes, claims and counts leave a record, and the record does the chasing.

WhenTodayWith Verity
10:30 TodayThe owner walks the shelves to see which sizes are low and guesses the rest. With VerityThe Today screen lists the styles with core sizes out, the transfer already drafted from Outlet 2, and the count due on the sports wall.
12:00 TodayA customer wants size 8 in the running shoe. Staff say it is out of stock and she leaves. With VerityStaff see five pairs in Outlet 2 and the transfer is under way. They offer to hold a pair for her and the enquiry is recorded.
3:00 TodayA brand rep visits and promises a scheme on the phone. Nobody notes it down. With VerityThe scheme is entered on the brand record with its target, and the target progress shows 820 of 1,000.
5:30 TodayA customer returns a pair with the sole separated. It goes into a box labelled "to return". With VerityThe return is linked to the bill, the defect is recorded, and the claim is on the brand's list with its age.
8:30 TodayThe shop closes with a till total and no view of the day by size or brand. With VerityThe sales by brand and by size were already on the screen, and the owner sees three decisions, not a table.
Month end TodayThe owner works out brand margins, claims and incentives over a weekend. With VerityMargin by brand, open claims and the incentive sheet are on the screen from the day's records.

How we work with you

We set it up with you, in four weeks.

You do not get a login and a manual. We spend time in your shop and stockroom, build Verity around how you stock and sell, bring your data in, and stay on after go-live.

  1. Week 1

    Discovery and mapping

    What we do
    Spend a morning in the shop and a visit to the stockroom. Follow a box from delivery to shelf to sale, and a defective pair from the counter to the brand's credit note.
    What we need from you
    Two to three hours of yours and your senior salesperson's. Access to a few months of billing reports, brand invoices and your brand terms.
    What you have at the end
    A written map of your shop: styles and size scales, outlets, brands and their terms, the BIS mark and GST rules you follow, and the first leaks we will close.

  2. Weeks 2 to 3

    Configuration

    What we do
    Set up styles with their size scales, shelf locations, outlets, brand terms, markdown steps, claim rules, price bands and incentive rules, and build the six screens in your own terms.
    What we need from you
    Review the setup with your senior salesperson and your accounts person. Tell us where a rule or a size scale is wrong.
    What you have at the end
    A working Verity with your real styles, brands, staff and rules, ready for your data.

  3. Weeks 3 to 4

    Migration and training

    What we do
    Bring in current stock by style and size, brand balances, open claims and customers from the registers and sheets you keep. Train sales staff and the stockroom on their own screens during a real shift.
    What we need from you
    A stock count by shelf and your customer list in whatever form it exists. One hour with each role.
    What you have at the end
    Your styles, stock, brands and claims inside Verity, and a team that has used it through a weekend.

  4. After go-live

    Operations partnership

    What we do
    Stay on through your next peak, school season or festival. Tune the reorder points and markdown steps, add an outlet or a brand when you need one, and review the numbers with you.
    What we need from you
    A short monthly review of what the numbers say.
    What you have at the end
    A system that keeps matching how the shop works, with someone responsible for it.

Bring these on day one

  • A few months of billing reports by item and size
  • Brand invoices, terms and any scheme letters
  • A list of defect claims with their dates
  • The staff roster and the incentive rule
  • Your customer list, even if it is a phone contact list

Your time

About 8 to 10 hours of your own time across the four weeks, mostly in week 1. Your senior salesperson and accounts person need a few more.

After go-live

Nobody is hired to run Verity. Bills, deliveries, returns and counts are recorded as part of work the team already does, and the reports come from those records.

Verity AI

Ask your shop a question. Get an answer, not a report to build.

Verity AI reads your own sales, stock, brand and customer records. Ask in plain language, then turn the answer into tasks for the right people.

  • Your records only Answers come from your own shoe stores data, not from generic knowledge.
  • Right person, right view It only shows what the person asking is allowed to see.
  • Turns into action An answer can become a task assigned to a named person.

Verity / Ask

Which styles have lost their core sizes in the main outlet?

14 styles have no pairs in size 7, 8 or 9. Six of them have stock in Outlet 2, and eight need a reorder.

  • Sports shoe 5042sizes 7, 8 out
  • Canvas sneaker 7781size 8 out
  • Loafer 4100sizes 8, 9 out

Draft transfers and reorders

Verity / Ask

Which brand claims have waited more than a month?

Three claims are over 30 days old, all with Brand C, worth about ₹26,000.

  • Sole separation41 days
  • Heel break38 days
  • Wrong colour33 days

Create a chase task for the brand owner

Verity / Ask

How much old stock without the BIS mark is left, and when must it be sold?

₹4.6 lakh of declared old stock remains across 7 styles. All must be sold by the date recorded for each.

  • Formal brogue 2210₹1.9 lakh
  • Leather sandal 3310₹0.8 lakh
  • Others₹1.9 lakh

Add to the markdown list in date order

Sample questions and answers with illustrative figures.

Without chasing

The follow-ups nobody has time to make.

Set once, then they run from your records. Staff still talk to customers and brand reps; Verity makes sure the right person knows what to do.

When

A style's core sizes fall to zero in an outlet

  • Marked as a broken run
  • Transfer or reorder drafted
  • Closed when the pairs arrive and are counted

When

A style passes your ageing limit with low sell-through

  • Added to the markdown list with the margin at each step
  • Routed to the owner
  • Price change recorded with who approved it

When

A defective pair is returned

  • Claim created against the brand with the reason
  • Task to the owner of that brand
  • Credit recorded when received

When

Declared old stock is near its sell-by date

  • Listed in date order with quantity and value
  • Task to the owner to plan the clearance
  • Outcome recorded

When

A price or discount moves a pair across ₹2,500

  • Flagged on the style
  • Task to the accounts person to agree the rate
  • Decision recorded

When

A parent passes their usual visit gap

  • Added to the follow-up list with the child's last size
  • Task to the salesperson who served them
  • Outcome recorded

Rules and paperwork

The rules a shoe store has to keep up with.

Verity does not give legal or tax advice and does not file anything for you. It keeps the records these rules depend on in order, so you are not hunting for them when someone asks.

  • BIS mark on footwear

    What is expected

    Quality control orders for leather and other footwear and for rubber and polymeric footwear came into force on 1 August 2024. Covered footwear generally needs to carry the BIS mark. Old stock made before that date and reported to BIS could be sold until 31 July 2026, and a June 2026 amendment is reported to move that to 31 July 2027. A retailer generally does not hold the licence, but should check that the manufacturer does. Confirm the exact scope and dates with BIS.

    How Verity helps

    Each style records its mark status, declared old stock and the date by which it must be sold, and new deliveries without a recorded mark are flagged.

    UL Solutions, March 2025: https://www.ul.com/news/textiles-apparel-and-footwear-india-issues-new-quality-control-order-footwear; Corpseed, June 2026 amendment summary

  • GST rate by price per pair

    What is expected

    From 22 September 2025, footwear is generally taxed at 5% up to ₹2,500 a pair and 18% above, tested on the sale value and not automatically on the printed price. Your accountant decides how discounts are treated.

    How Verity helps

    Each style records price, discount and final sale value, and Verity flags those near or across the line. Verity does not file returns.

    Outlook Business, PTI, September 2025: https://www.outlookbusiness.com/news/garments-priced-above-25k-to-be-costlier-will-hurt-middle-class-affordability-industry-bodies; TaxAJ commentary

  • Seller liability for product defects

    What is expected

    The Consumer Protection Act 2019 extends product liability to product sellers, with the relevant sections in force from 20 July 2020.

    How Verity helps

    Each defect return is a record linked to the bill, the pair and the brand, so a claim has a history and a brand to pass it to.

    S.S. Rana on the Act

  • Local trade and shop registrations

    What is expected

    A shop generally needs its municipal trade licence and Shops and Establishments registration, which differ by city and state and have their own renewal dates.

    How Verity helps

    Each registration is stored with its renewal date and owner, so a renewal becomes a task weeks before it lapses.

Rules change and differ by product type and state. Confirm current requirements with your accountant or the relevant authority.

Who sees what

Everyone sees the same records, through their own window.

A salesperson should not see brand margins. The accountant should not edit stock counts. Each role opens on what it needs.

  • Owner

    Which brands, sizes and shelves make money?

    Margin by brand after discount and defects, ageing stock, count gaps, claims and every outlet side by side.

  • Store manager

    What needs sorting today?

    Broken size runs, transfers to receive, counts due, returns to review and staff on shift.

  • Stock keeper

    Where is each pair, and what needs moving?

    Boxes by shelf, reorders and transfers, incoming deliveries and the BIS mark status of new stock.

  • Salesperson

    What does this customer want and what is pending?

    Customer history and children's sizes, the size availability across outlets, and my sales and incentive sheet.

  • Accountant

    What was sold, bought, owed and claimed?

    Sales by tax band and payment mode, brand bills matched to deliveries, claims and credit notes.

Straight answers

What changes, and what stays the same.

Keep using

  • Your billing system at the counter. We agree during setup how bills and returns reach Verity.
  • Your shelf layout and brand displays.
  • WhatsApp with brand reps and distributors. Staff reply
  • Verity tracks who owes a reply.
  • Your accountant, who still prepares your returns.

Verity does not

  • Run your billing counter or take payments.
  • Sell online or take orders from customers.
  • Send messages to customers or brand reps on its own.
  • File your returns or run your payroll.

We bring your styles, stock by size, brand balances, open claims and customers across from the registers, sheets and phones you use now, shelf by shelf, so the shop keeps trading while it happens.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Questions

Questions shoe store owners ask.

I have hundreds of styles in ten sizes. Will staff enter every pair?

No. Stock comes in from your deliveries and goes out with the bill, so sizes update as part of work already done. We set the shelf locations once and count in small cycles.

Does Verity replace my billing system?

No. Your billing system keeps taking payments and raising bills. We agree during setup how bills, returns and discounts reach Verity.

Can it track every box and every pair?

It records styles, sizes and shelf locations as stock records, and counts compare the book with the shelf. We do not set up barcode or hardware tracking as part of the standard engagement, so box-level tracking depends on what you can record at the counter.

How does it help with the BIS mark?

It records each style's mark status, whether it is declared old stock and the date by which it must be sold, and flags new deliveries without a recorded mark. It does not certify anything and does not give legal advice.

Can it help with the ₹2,500 GST line?

It shows which prices and discounts cross the line so your team and your accountant can agree the treatment. It does not decide the rate and does not file returns.

We have two shops. Can we see them together?

Yes. Each outlet is a location in one system, with sales, stock and counts side by side, and stock can be moved between them against a recorded transfer.

Will my staff really use it?

Only if it saves them time, so we set up the short lists they need: sizes to move, returns to log, counts to do. We train at the shop during a real shift.

Who can see my data?

Only the people you allow. Access is set by role, so salespeople, the stock keeper and your accountant each see what they need, and every change is recorded with who made it and when.

What does it cost?

It depends on the number of outlets, staff and what you want set up. Message us and we will give you a clear number after a short conversation about how your shop runs.

Where the figures come from

Sources

  1. Apparel Resources on Vector Consulting Group, 2026
  2. Outlook Business, PTI, September 2025
  3. UL Solutions, March 2025: https://www.ul.com/news/textiles-apparel-and-footwear-india-issues-new-quality-control-order-footwear; Corpseed summary of the June 2026 amendment
  4. Storyboard18, 29 May 2025
  5. Outlook Business, PTI, September 2025: https://www.outlookbusiness.com/news/garments-priced-above-25k-to-be-costlier-will-hurt-middle-class-affordability-industry-bodies; TaxAJ commentary
  6. S.S. Rana on the Act
  7. Economic Times, republished by Third Eyesight, 2024

Last checked 15 October 2026. Published figures vary by region and method, so treat them as indicative, not as a promise of your results.

Start with the sizes that sell out while the shelf looks full.

Tell us how you stock and sell and we will show you the broken size runs, the ageing pairs and the open brand claims it would find, using your own numbers.

Get your free demo Email us

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.