The wall is built. The measurement is not signed. The bill is not raised. The money waits.

1. 01Measurements

   Work done is not measured on time

   What it looks like

   The slab was cast on the 4th. The client's engineer is busy and the joint measurement happens on the 19th. By then the shuttering is stripped and the reinforcement cannot be re-checked. The numbers are argued over.

   What it costs you

   Every day between work and measurement is a day of delay in the bill, and measurements argued late tend to go against the contractor.

   How Verity fixes it

   Each item of work has a measurement task with the quantity done, the date, the photo and the client engineer who must sign. Verity lists measurements pending for more than a set number of days, by site.

   See the screen
2. 02Measurements

   Measurements are taken but never become a bill

   What it looks like

   The site engineer has a signed measurement sheet in a bag. The accountant is waiting for it. The next running bill is due on the 25th and half the work is still not in it.

   What it costs you

   Example arithmetic: ₹18 lakh of work measured and not billed for a month, on borrowed money at 18 percent a year, costs about ₹27,000 in interest, before any dispute.

   How Verity fixes it

   A signed measurement turns into a bill line on the site's next running bill. Verity shows work measured, work billed and the difference for each site, so a gap is seen the week it opens.

   See the screen
3. 03Bills

   Running bills sit with the client for months

   What it looks like

   Bill 7 for the commercial block was submitted on 5 August. It is with the client's engineer, then with accounts, then with a director. Nobody on your side knows where it is.

   What it costs you

   A 2026 report on about 1.1 lakh Indian MSMEs found invoices were settled in about 73 days on average. For a contractor on a state or large private job, the wait can be longer.

   How Verity fixes it

   Every bill has a stage: submitted, checked, certified, passed, paid, with the date it moved and the person you spoke to. Verity lists bills stuck longer than your limit and creates a follow-up task for the person who handles that client.

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4. 04Retention

   Retention money is held and nobody tracks the release

   What it looks like

   Five percent of every running bill has been held across three projects for two years. The defects period ended on one of them in March. Nobody applied for the release.

   What it costs you

   Example arithmetic: 5 percent of a ₹4 crore job is ₹20 lakh, locked until the defects period is over and the client certifies it. Contract terms differ, for example some tenders release half at virtual completion and the rest after the defects period.

   How Verity fixes it

   Each contract records the retention terms: percentage, when half is due, the defects period end and the release condition. Verity shows retention held by project and date released is due, and creates a task to apply before the date.

   See the screen
5. 05Variations

   Variations and extra work are done on a phone call

   What it looks like

   The client's site engineer asks for an extra wall and a changed toilet layout on a call. Your crew does it that evening. The written instruction never comes. Three months later the client says it was in scope.

   What it costs you

   Extra work that is not instructed in writing is hard to bill. It consumes crews, materials and days, and is one of the most common sources of disputes.

   How Verity fixes it

   A variation is a record with the instruction, the person who gave it, a photo, an estimate and a status of instructed or not. Work on an uninstructed variation is flagged to the project manager, and the approved value flows into the next bill.

   See the screen
6. 06Materials

   Material is issued to site without a record

   What it looks like

   Cement goes from the store to site three on a loose slip. Steel leaves for site one but is used on site two. At the end of the job the bill of quantities and the stock disagree.

   What it costs you

   Material cost is typically the largest cost on a job, and loss shows only at the end when it can no longer be recovered.

   How Verity fixes it

   The store records each issue against a site and a work item, and each return. Verity compares material issued with the quantity the measured work should have used, and shows the gap by site and by item.

   See the screen
7. 07Materials

   Supplier prices rise in the middle of a fixed-price job

   What it looks like

   The contract was priced in March. Steel and cement rise through the year. As of March 2022, cement and steel costs had risen by over 20 per cent every year according to a Colliers estimate. The client will not pay a revision.

   What it costs you

   A fixed contract price with a moving material cost shrinks the margin with every purchase, and the loss is clear only at the final account.

   How Verity fixes it

   Purchases record the rate by supplier and item against the contract's estimated rate. Verity flags when the rate paid goes above what the estimate assumed, with the quantity still to buy, so the owner sees the effect while a price escalation claim can still be made.

   See the screen
8. 08Crews

   Crews, attendance and wages are on paper

   What it looks like

   The supervisor's notebook shows 38 workers on Monday. The labour contractor's claim shows 44. Wages are paid on Saturday, and arguments follow.

   What it costs you

   Overpaying labour by even three or four heads a day, across sites, is a quiet and steady loss.

   How Verity fixes it

   Each site has an attendance record by crew and trade, taken once a day on the supervisor's phone or sheet. Verity compares days worked with the labour contractor's claim and flags differences before wages are paid.

   See the screen
9. 09Crews

   Sub-contractors are paid without checking the work

   What it looks like

   The plastering sub-contractor asks for ₹2.4 lakh as the next payment. The supervisor thinks he has done about 70 percent. No joint measurement was taken.

   What it costs you

   Paying more than the work done leaves nothing to hold when quality goes wrong or the sub-contractor leaves.

   How Verity fixes it

   Each sub-contractor has a work order with a rate and quantity. Payments are made against measured work, with a retention you set. Verity shows work done, amount paid and the balance for each sub-contractor.

   See the screen
10. 10Sites

    Several sites and no single view of progress

    What it looks like

    The owner runs five sites. One is ahead, one is stuck waiting for drawings, one is waiting for a pour. Each supervisor calls in the evening and the owner builds the picture in their head.

    What it costs you

    Problems that were small on Monday are large on Friday. A crew stands idle on one site while another site is short.

    How Verity fixes it

    Each site is a location with its tasks, progress against plan, issues raised and next milestones. The owner sees which sites are on track and which have blockers, with the person responsible.

    See the screen
11. 11Sites

    Drawings and instructions change and the crew builds the old one

    What it looks like

    The architect revised the staircase. The supervisor has the old drawing in his drawer. The crew builds it.

    What it costs you

    Demolition and rework, a client dispute and a day of crews wasted.

    How Verity fixes it

    The latest drawing per item is a record on the site. The supervisor sees what is current, and when a new revision arrives, a task asks the supervisor to confirm the older one is withdrawn.

    See the screen
12. 12Equipment

    Machines and tools are not tracked

    What it looks like

    A concrete mixer, a vibrator and scaffolding sets move between sites. The mixer breaks and nobody knows which site had it last or when it was serviced.

    What it costs you

    Hire costs for replacements, idle crews and equipment lost between sites.

    How Verity fixes it

    Each machine is an asset record with the site it is on, hours used, service dates and the person responsible. A service due date becomes a task, and moves between sites are recorded.

    See the screen
13. 13Compliance

    Statutory labour paperwork piles up

    What it looks like

    A project with ten or more workers needs registrations and welfare cess handled, and the labour paperwork differs by state. The accountant is asking for it on the day of an inspection.

    What it costs you

    A cess payable on the cost of construction, penalties for missed filings and an inspection that finds no records.

    How Verity fixes it

    Registrations, cess payments and returns are records with dates and owners. Each project has the tasks that apply to it, such as advance cess and the final assessment, with the proof attached.

    See the screen
14. 14New work

    Tender and enquiry follow-ups are missed

    What it looks like

    A tender closes on Thursday. The earnest money, the experience certificates and the price sheet are in three places. Another enquiry from a developer has had no reply in ten days.

    What it costs you

    A tender submitted late or incomplete is lost, and a developer who gets no reply goes elsewhere.

    How Verity fixes it

    Each tender and enquiry is a record with a closing date, documents needed, an owner and a next step. Verity lists items with missing documents and enquiries with no reply, and records the result.

    See the screen
15. 15Money

    Cash gets tight and the owner learns too late

    What it looks like

    Wages are due Saturday, a steel supplier wants payment, and the next client payment is promised for Monday. The owner arranges a short loan.

    What it costs you

    Short loans at high interest, and sometimes work stopped on site because of a cash gap that was visible two weeks earlier.

    How Verity fixes it

    Expected receipts from bills in each stage and expected payments for wages, suppliers and sub-contractors are shown by week. The owner sees the week the cash dips and which bill to chase.

    See the screen
16. 16Money

    Every site's profit is known only at the end

    What it looks like

    The accounts show total purchases and wages. Nobody can say if the school building job is making or losing money until the final bill.

    What it costs you

    A loss is found when it can no longer be fixed, and the next tender is priced without lessons.

    How Verity fixes it

    Each site shows billed, received, cost to date for material, labour and sub-contractors, and the estimated cost to finish. The owner sees margin by site while there is still time to act.

    See the screen

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your contractor works.

1. Week 1

   Discovery and mapping

   What we do

   Spend a day in your office and a day on a live site. Follow one item of work from execution to measurement to running bill to payment, and one material from store to site.

   What we need from you

   Two to three hours of yours, plus an hour with your site engineer and accountant. Contracts for live sites and the last three running bills.

   What you have at the end

   A written map of your business: sites, contract terms, retention rules, crews, material flows and the first gaps we will close.

2. Weeks 2 to 3

   Configuration

   What we do

   Set up your sites, contract values and terms, bill of quantities items, retention rules, crews, labour contractors, sub-contractor orders, materials and machines, and build the six screens around your own terms.

   What we need from you

   Check item rates and retention terms with your engineer and accountant. Tell us where a rule is wrong.

   What you have at the end

   A working Verity with your real sites, contracts and rules, ready for your data.

3. Weeks 3 to 4

   Migration and training

   What we do

   Bring in live contracts, bill history, measurement sheets, material stock, crew lists and sub-contractor orders from your sheets and folders. Train supervisors on the site and the office team at their desks.

   What we need from you

   Your contracts, bill register and current measurement sheets. One hour with each role.

   What you have at the end

   Your live sites and bills inside Verity, and a site team that has recorded a real week.

4. After go-live

   Operations partnership

   What we do

   Stay on after launch. Review the first month of measurements, bills and material with you, adjust rules and add new sites or contracts as they start.

   What we need from you

   A short monthly review of what the numbers say.

   What you have at the end

   A system that keeps matching how the business runs, with someone responsible for it.

• Owner

  Which sites make money and when does cash run short?

  Billed, received, cost to date, retention held, bills stuck and the weeks where cash dips.

• Project manager

  What is blocking my sites?

  Progress against plan, variations without written orders, drawings, and issues raised.

• Site engineer

  What do I need to measure and bill?

  Work measured but not billed, joint measurements due, quantities against the bill of quantities.

• Supervisor or storekeeper

  What do I record today?

  Attendance, work done, material issued and received, machine hours.

• Accountant

  Which bill is where and what is due?

  Bill stages, tax deducted by clients, retention release dates, supplier and wage payments.