Verity for interior design firms

The client loved the render. The sofa fabric is on back order, the BOQ is 18 percent over and the second payment is waiting.

An interior design firm sells a vision, then buys and coordinates dozens of vendors to make it real inside someone's home or office, on a deadline the client cares about deeply. Verity ties the design approvals, the BOQ against actual purchases, the vendor and site schedule and the client payments for each project into one record, so you know where you stand before the client asks.

Verity in one line

One system that knows every design a client has approved, every line of every BOQ and what it really cost, every vendor delivery and site slot, and every payment stage due.

See your interior design firm in Verity See the 16 problems we solve

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.

Built for studios where the designer is also the project manager. Records come from the approvals, purchases and site visits your team already makes.

Verity / Studio / Today

Live projects: 12

Live

Approvals pending

14

5 holding site work

BOQ over budget

3 projects

₹6.1 lakh combined

Vendor orders at risk

7

2 hold a stage

Payment stages due

₹18.6 lakh

4 projects

ProjectStageBOQ driftNext paymentStatus
Mehta 3BHK, BandraCarpentry+4.8%₹9.5 lakhAsk now
Kapoor villa, PuneSelections+1.2%₹6.0 lakhSelections late
Zen Cafe fit-outCivil+0.4%₹3.1 lakhOn plan
Rao penthouseFinishing+9.1%₹2.0 lakhOver budget

Rao penthouse: BOQ is 9.1% over. Three recent purchases cost more than the quoted rate.

Review

Illustrative screen with sample figures. Yours is set up with your own projects, approvals, BOQ gaps, vendors and payments.

How it runs today

Most interior design firms win projects on taste and lose margin on coordination.

The design is the visible part: the mood board, the 3D views, the material samples, the final room. What is hard to see is the paperwork around it: which version the client signed off, which BOQ line has gone over, which vendor is late and what that does to the carpenter's slot, and whether the second payment is due.

That information lives in many places. Approvals are in chat threads and in a signed PDF. The BOQ is a spreadsheet that gets copied for each revision. Vendor quotes are in email. Site updates are photos in a WhatsApp group. Payment stages are in the quotation.

A 2026 client-side guide on turnkey interiors tells homeowners never to sign without a BOQ that shows brand, model, unit price and quantity for every line, and to tie each payment to a physical milestone. Clients are being coached to ask for exactly the detail that many studios keep in their heads.

What most interior design firms run on

  • Design software and shared folders
  • Excel for BOQ and budget
  • WhatsApp groups with clients, vendors and site teams
  • Quotation and agreement PDFs
  • Accounting software kept by the accountant

Each one is useful. None of them tells you that the client approved the wardrobe finish on the 12th, the laminate was ordered on the 14th, and the BOQ still shows the old rate.

16 problems, one by one

Where an interior design practice actually loses money and time.

These are the situations studio owners, designers and project managers describe again and again. For each one: what it looks like on an ordinary week, what it costs, and what Verity does about it.

  1. 01Approvals

    Clients approve by chat and later say they never did

    What it looks like

    The client sent a thumbs-up on the kitchen layout in a group chat. Three weeks later, with the carcass made, they say they wanted the sink on the other wall. The message is somewhere in 600 others.

    What it costs you

    Rework on joinery that has already been made is paid for by the studio unless the approval is clear. Example arithmetic: a rebuilt modular kitchen carcass costing ₹1.2 lakh, half of it wasted, is ₹60,000 against a design fee that was perhaps ₹1.5 lakh.

    How Verity fixes it

    Each design item, such as a layout, material or finish, is a record with versions, the client's approval, the date and the person who gave it. Work orders to vendors can start only from an approved item, and the approved version is the one the vendor sees.

    See the screen
  2. 02Approvals

    Revision rounds go past what was agreed

    What it looks like

    The agreement covers three design rounds. The client is in round six for the living room. No one has said so.

    What it costs you

    A published guide for homeowners suggests that more than two to three revision cycles be treated as excluded and priced separately. Rounds that are not counted are rounds that are not charged.

    How Verity fixes it

    Every round of changes is logged against the room with the date and hours spent. When the agreed number is reached, the next round creates a task for the lead designer to quote an extra, and the client's approval is recorded before design work resumes.

    See the screen
  3. 03Approvals

    Selections are late and hold up the whole schedule

    What it looks like

    Tiles, sanitaryware and lighting must be chosen before the civil work ends. The client takes three weeks to decide. The carpenter's slot is booked for the next Monday.

    What it costs you

    A late selection delays everything after it, and the delay is usually blamed on the studio, not the client.

    How Verity fixes it

    Each selection has a needed-by date tied to a site stage. Open ones are flagged before the stage starts, and the task goes to the designer who deals with the client, with the impact on the schedule shown.

    See the screen
  4. 04Budget

    The BOQ in the quote and the BOQ in reality drift apart

    What it looks like

    The quotation was ₹38 lakh. Plywood prices rose, the client upgraded the wardrobe finish and the lights were changed. Nobody has updated the BOQ. At handover the studio's own cost is ₹3 lakh more than the budget.

    What it costs you

    Example arithmetic: a 6 percent drift on a ₹38 lakh job is ₹2.3 lakh. Studios usually find it at handover, when it can no longer be passed on.

    How Verity fixes it

    The BOQ is a record by line with quantity, brand, unit rate and budget. Each purchase and vendor bill is recorded against its line, and Verity shows budget, committed and actual per line and per room, flagging lines going over.

    See the screen
  5. 05Budget

    Variations and extras are agreed in passing

    What it looks like

    The client asks for a niche in the passage and a changed ceiling in the study during a site visit. Both are done the next week. The variation is not priced.

    What it costs you

    Extras that are done and not billed cost the studio materials, labour and goodwill when it is finally raised.

    How Verity fixes it

    A variation is a record with the request, the estimate and the client's approval. Work is marked uninstructed until approved, and approved variations add to the BOQ and to the next payment stage.

    See the screen
  6. 06Budget

    Material rates change after the quote

    What it looks like

    The quote was priced in July. By October laminates, hardware and plywood cost more. The studio had promised a fixed price. The rate difference is absorbed.

    What it costs you

    A fixed price in a rising market shrinks the margin purchase by purchase. A client guide in 2026 suggests capping rate escalation at 5 percent or fixing the price in writing.

    How Verity fixes it

    Each purchase records the rate against the BOQ rate. Verity flags lines where the rate paid is above the one quoted, with the quantity still to buy, so you can ask the client for a revision or change the specification while it is still possible.

    See the screen
  7. 07Vendors

    Vendors are late and the site waits

    What it looks like

    The sofa is delayed by two weeks, the stone for the counter has not been cut, and the electrician has gone to another site. The designer rearranges the plan by phone for the third time.

    What it costs you

    Every day of overrun is a day of rent for the client and a day of site cost for the studio, plus an unhappy customer.

    How Verity fixes it

    Each order has a vendor, an expected date and a promised date, with the site stage that depends on it. Verity lists orders at risk with the stage they will hold up, and records the vendor's reply and new date.

    See the screen
  8. 08Vendors

    Vendor quotes, orders and payments are scattered

    What it looks like

    The carpenter's quote is on email, the order on WhatsApp, the advance by UPI and the bill on paper. At month end nobody can say how much has been paid for which project.

    What it costs you

    Duplicated payments, advances forgotten and disputes with vendors.

    How Verity fixes it

    A vendor order is a record with the project, BOQ line, quote, advance paid, delivery and bill. Payments are made against orders, and the studio sees what is owed to each vendor and for which project.

    See the screen
  9. 09Site

    Site stages overlap and trades collide

    What it looks like

    The painters arrive while the false ceiling team is still working. The polishing team finds the floor not protected. The site supervisor sorts it by shouting.

    What it costs you

    Rework and damage to finished surfaces, and a schedule that slips by days each time.

    How Verity fixes it

    The site has a stage plan with the trades and dates, shown on one schedule. Overlaps are flagged and the site supervisor sees what is next for each trade, with the dependency on materials and approvals.

    See the screen
  10. 10Site

    Site updates are photos nobody can search

    What it looks like

    The client asks what the site looked like before the false ceiling. The designer scrolls through a WhatsApp group of 1,800 photos.

    What it costs you

    Hours lost searching, and a weaker position in any later dispute about what was done and when.

    How Verity fixes it

    Site visits are records with date, room, photos and notes. Issues raised become tasks for a trade with a due date, and a client update can be put together from the record.

    See the screen
  11. 11Money

    Payments are asked for by date, not by milestone

    What it looks like

    The second instalment is due when the carpentry is installed. The studio realises it two weeks after the carpentry is finished. The client has already moved to the next request.

    What it costs you

    Example arithmetic: a 30 percent stage on a ₹38 lakh job is ₹11.4 lakh. Two weeks late on a studio's own borrowed cash is a real cost, and a stage not asked for in time is often paid in parts.

    How Verity fixes it

    The payment schedule is a set of stages tied to site milestones. When a milestone is marked done, a payment request task goes to accounts with the amount and the evidence, and the stage stays red on the owner's screen until paid.

    See the screen
  12. 12Money

    Advances are large and the work is thin

    What it looks like

    A studio takes 50 percent upfront for a fit-out because the client agrees. Work starts slowly. The client asks for a refund after four weeks and the studio has already paid vendor advances.

    What it costs you

    A published guide notes that capping the upfront payment at 20 to 25 percent and tying later payments to physical milestones is the usual advice to clients. Studios that collect more take on more risk. In 2026 a lawyer's article described stalled interior jobs with large advances ending in consumer complaints.

    How Verity fixes it

    The schedule shows advance, milestones and final retention. Verity compares money collected with work completed and vendor money committed, and flags projects where the studio holds less than it has committed.

    See the screen
  13. 13Handover

    Snags and the final payment fight each other

    What it looks like

    At handover the client lists forty snags: a scratched panel, a loose handle, a mismatched paint patch. The final payment of 10 percent is held until all are done. Weeks pass.

    What it costs you

    Final payments held for months, and a client who tells friends the studio does not finish. Retention is normal; open-ended retention is not.

    How Verity fixes it

    Each snag is a record with photo, room, trade, owner and due date. The client's sign-off on each is recorded, and the final payment task is tied to the list so both sides can see what is left.

    See the screen
  14. 14Handover

    Complaints after handover have no history

    What it looks like

    Six months later a drawer sags and the paint peels near a window. The project manager has left. The client calls the designer and nobody knows who made what.

    What it costs you

    A complaint that is handled badly can become a legal one. Stalled or deficient interior work can be taken to a consumer commission as deficiency in service.

    How Verity fixes it

    Handover closes the project but keeps its full record: approvals, BOQ, vendors, site photos and snags. A defect call is logged on the project, goes to the vendor who made that item, and has a due date.

    See the screen
  15. 15New work

    Enquiries and quotes go cold

    What it looks like

    A couple visits the studio, likes the portfolio and asks for a quote. The quote takes ten days. They sign with another studio that replied in two.

    What it costs you

    A project is won on responsiveness as much as on taste. Each quote is hours of designer time that is wasted when it is not followed up.

    How Verity fixes it

    Each enquiry is a record with source, site, budget, scope and next step. Verity lists quotes sent and not followed up, and records the outcome and the reason for loss.

    See the screen
  16. 16Owner

    The owner cannot see the whole studio

    What it looks like

    The principal moves between a site, a vendor showroom and a client meeting. Twelve projects run in parallel and each designer manages four.

    What it costs you

    A designer overloaded on four projects makes a mistake on one. The owner finds out at the complaint.

    How Verity fixes it

    One owner view shows each project's stage, approvals pending, BOQ drift, vendor delays, payment stages due and each designer's load, with the person responsible and the next step.

    See the screen

The numbers behind it

The numbers that make these problems worth fixing.

From published sources, with the source named under each figure. Your own numbers will differ, and showing you yours is the first thing Verity does.

  • USD 36.89 billion

    estimated size of the India interior design market in 2025, with residential work about 60 percent, according to one research firm.

    IMARC Group, 2026

  • 20 to 25%

    is the cap on upfront payment that a 2026 guide suggests clients agree to, with later payments tied to physical milestones and no more than 10 percent held back until a 30-day snagging period ends.

    Studio Matrx, 2026

  • Rs 1,600 to 2,200

    per square foot is the indicative all-inclusive range for mid-spec turnkey interiors in metro and Tier-1 cities in 2025-26, and Rs 2,400 to 3,500 for premium, according to the same guide.

    Studio Matrx, 2026

  • Up to Rs 50 lakh

    is the value of claims a District Commission can hear under the Consumer Protection Act, 2019, where a stalled interior project can be treated as deficiency in service, with a two-year limit to file.

    Sudhir Rao, Advocate, 2026

The market size is one research firm's estimate and other firms give lower figures. The pricing and payment ranges come from a 2026 practitioner guide written for clients, not a survey of studios. The consumer law item is from a lawyer's practice article; read the Act or ask your lawyer.

What you will actually see

The screens you would use every day.

Six views, each built for one job. Rooms, selections and terms are set up in your studio's own language.

Screen 1 of 6

The principal's morning view

Every project's stage, approvals pending, BOQ drift, vendor delays and payment stages due on one screen, with each designer's load and the items needing a decision under it.

Fixes

  • 15 Enquiries and quotes go cold
  • 16 The owner cannot see the whole studio

Verity / Studio / Today

Live projects: 12

Approvals pending

14

5 holding site work

BOQ over budget

3 projects

₹6.1 lakh combined

Vendor orders at risk

7

2 hold a stage

Payment stages due

₹18.6 lakh

4 projects

ProjectStageBOQ driftNext paymentStatus
Mehta 3BHK, BandraCarpentry+4.8%₹9.5 lakhAsk now
Kapoor villa, PuneSelections+1.2%₹6.0 lakhSelections late
Zen Cafe fit-outCivil+0.4%₹3.1 lakhOn plan
Rao penthouseFinishing+9.1%₹2.0 lakhOver budget

Rao penthouse: BOQ is 9.1% over. Three recent purchases cost more than the quoted rate.

Review

Screen 2 of 6

What the client has signed, and what is waiting

Each design item with its version, the client's approval and date, and the revision rounds used against the rounds agreed. Selections still open show the site stage they will hold.

Fixes

  • 01 Clients approve by chat and later say they never did
  • 02 Revision rounds go past what was agreed
  • 03 Selections are late and hold up the whole schedule

Verity / Design approvals

Mehta 3BHK, Bandra

ItemVersionClient approvalRoundsStatus
Living room layoutV4Approved 12 Sep4 of 3Extra round quoted
Kitchen cabinetryV2Approved 20 Sep2 of 3Locked
Master wardrobe finishV3Awaited3 of 3Needed by 24 Oct
Bathroom tilesV1Awaited1 of 3Holds plumbing
  • Lighting plan, signed by clientV2, 10 Oct
  • Curtain and fabric selectionNeeded before 30 Oct
  • Sofa fabric swatch confirmationBack order risk

Screen 3 of 6

Budget, committed and actual by line

Each BOQ line with brand, budget, committed and actual, and the rate paid against the rate quoted. Variations show whether the client approved them.

Fixes

  • 04 The BOQ in the quote and the BOQ in reality drift apart
  • 05 Variations and extras are agreed in passing
  • 06 Material rates change after the quote

Verity / BOQ and cost

Mehta 3BHK, Bandra

LineBudgetCommittedActualStatus
Plywood and laminates₹6.8 lakh₹7.3 lakh₹5.1 lakhRate +7%
Modular kitchen₹5.5 lakh₹5.5 lakh₹2.7 lakhOn budget
Lighting₹3.2 lakh₹3.9 lakh₹1.6 lakhSpec changed
False ceiling₹2.4 lakh₹2.4 lakh₹2.4 lakhDone
  • Variation: niche in passageEstimate ₹42,000Uninstructed
  • Variation: ceiling change in studyEstimate ₹78,000Quoted

Plywood rate paid is 7% above the quoted rate on 3 purchases. 40 sheets still to buy.

Ask client for revision

Screen 4 of 6

Vendor orders and the site schedule

Each vendor order with promised date and the site stage that depends on it, the trades booked on each site and a visit record with photos. Orders at risk show what they will hold up.

Fixes

  • 07 Vendors are late and the site waits
  • 08 Vendor quotes, orders and payments are scattered
  • 09 Site stages overlap and trades collide
  • 10 Site updates are photos nobody can search

Verity / Vendors and site

This fortnight, all projects

OrderVendorPromisedHoldsStatus
Sofa, 3-seaterUrban Seating20 OctHandover stylingDelayed 2 wks
Counter stoneStone House17 OctKitchen finishingCutting
Wardrobe shuttersPrime Interiors22 OctCarpentryOn time
Wall lights x14Lumen25 OctElectrical finishNot ordered

This week on site2

  • Carpenters, Mehta 3BHKMon to FriBooked
  • Painters, Kapoor villaClashes with ceiling teamOverlap

Site issues1

  • Skirting gap, bedroom 2Photo, 15 OctOpen

Screen 5 of 6

Stages tied to milestones

The payment schedule as stages tied to site milestones, with the evidence for each, the money collected against vendor money committed, and the final retention tied to the snag list.

Fixes

  • 11 Payments are asked for by date, not by milestone
  • 12 Advances are large and the work is thin

Verity / Client payments

Mehta 3BHK, Bandra

StageShareAmountMilestoneStatus
Advance20%₹7.6 lakhSigningPaid
Design and orders25%₹9.5 lakhApprovals completePaid
Carpentry installed25%₹9.5 lakhJoinery fittedReady to ask
Finishing20%₹7.6 lakhPainting completeNot due
Final retention10%₹3.8 lakh30 days after handoverHeld
  • Collected from client₹17.1 lakh
  • Committed to vendors₹22.0 lakh
  • Work completed₹19.8 lakh

Screen 6 of 6

Snags, sign-offs and calls after handover

Each snag with photo, trade and due date, the client's sign-off on each and how many remain before the final payment. Calls after handover go to the vendor who made the item.

Fixes

  • 13 Snags and the final payment fight each other
  • 14 Complaints after handover have no history

Verity / Handover and snags

Zen Cafe fit-out

SnagRoomTradeDueStatus
Scratch on counter panelBarCarpenter18 OctOpen
Loose handle, storageBack roomCarpenter18 OctOpen
Paint patch mismatchMain hallPainter20 OctOpen
Light flickerEntranceElectrician17 OctFixed

Call after handover: Shah apartment

Handed over 6 months ago

Issue
Drawer sagging, kitchen
Item made by
Prime Interiors, order 2217
Due
Within 15 days
Status
Open
  1. 16 OctClient called
  2. 16 OctLinked to original order and photos
  3. NoteWarranty terms from the vendor on file

Illustrative screens with sample data. Layouts, fields, names and terms are set up around how your interior design firm works.

An ordinary day

The same Friday, before and after.

The design is still your craft. What changes is that every approval, purchase and payment leaves a record, and the record does the chasing.

WhenTodayWith Verity
9:30 TodayYou search a chat for whether the client approved the wardrobe finish. With VerityThe approvals screen shows V3 awaited and needed by 24 October, with the carpenter's slot marked as dependent.
11:30 TodayThe client asks for another change to the living room layout. You say yes. With VerityIt is logged as round 4 of 3 agreed. A task asks you to quote the extra round before work resumes.
2:00 TodayPlywood is bought at a new price. The BOQ still shows the quote. With VerityThe BOQ flags the rate at 7 percent above the quote and shows 40 sheets still to buy.
4:30 TodayThe sofa is late. You phone the client and say two weeks, guessing. With VerityThe order shows the vendor's new date, and the screen shows it holds only the styling stage.
6:30 TodayThe carpentry was finished on Monday. Nobody raised the payment request. With VerityWhen the milestone was marked done, a payment request task went to accounts with photos.
Month end TodayYou learn which projects made money at handover. With VerityBudget, committed and actual are on the owner screen for every project.

How we work with you

We set it up with you, in four weeks.

You do not get a login and a manual. We spend time in your studio and on a live site, build Verity around how your projects are designed, bought and delivered, bring your data in, then stay to make sure it keeps working.

  1. Week 1

    Discovery and mapping

    What we do
    Spend a day in your studio and a day on a live site. Follow one room from approval to BOQ line to vendor order to installation, and one payment stage from milestone to money.
    What we need from you
    Two to three hours of yours, plus an hour with a designer and your accountant. One quotation, its BOQ and the agreement.
    What you have at the end
    A written map of your practice: project stages, approval steps, BOQ structure, vendors, payment schedules and the first gaps we will close.

  2. Weeks 2 to 3

    Configuration

    What we do
    Set up your project stages, approval items, revision round rules, BOQ templates, vendor lists, payment schedule templates tied to milestones, snag trades and handover checklists, and build the six screens around your own terms.
    What we need from you
    Check stages, BOQ lines and payment templates with a senior designer and your accountant. Tell us where a rule is wrong.
    What you have at the end
    A working Verity with your real projects, vendors and rules, ready for your data.

  3. Weeks 3 to 4

    Migration and training

    What we do
    Bring in live projects with their BOQs, vendor orders, approvals and payment schedules from your sheets and folders. Train designers on their projects and site supervisors on site.
    What we need from you
    Your project list, current BOQs, vendor lists and schedules. One hour with each role.
    What you have at the end
    Your live projects inside Verity with the right status for each, and a team that has used it for a real week.

  4. After go-live

    Operations partnership

    What we do
    Stay on after launch. Review the first month of BOQ drift and vendor delays with you, tune templates and add new projects and vendors as they come.
    What we need from you
    A short monthly review of what the numbers say.
    What you have at the end
    A system that keeps matching how the practice runs, with someone responsible for it.

Bring these on day one

  • Live project quotations and BOQs
  • Client agreements with payment schedules
  • Vendor list with rates and open orders
  • Current approvals and selections per project
  • Team list with roles

Your time

About 9 to 11 hours of your own time across the four weeks, mostly in week 1. Your senior designer and accountant need a few more.

After go-live

Nobody is hired to run Verity. Approvals, purchases and snags are recorded as part of work the team already does, and the reports come from those records.

Verity AI

Ask your studio a question. Get an answer, not a report to build.

Verity AI reads your own projects, BOQs, vendors and payments. Ask in plain language, then turn the answer into tasks for the right people.

  • Your records only Answers come from your own interior design firms data, not from generic knowledge.
  • Right person, right view It only shows what the person asking is allowed to see.
  • Turns into action An answer can become a task assigned to a named person.

Verity / Ask

Which projects have a BOQ more than 5 percent over budget?

Three projects, ₹6.1 lakh combined. Rao penthouse is the largest at 9.1 percent, mostly plywood and lighting.

  • Rao penthouse+9.1%
  • Mehta 3BHK+4.8%
  • Kapoor villa+1.2%

Create review tasks for each designer

Verity / Ask

Which vendor orders will hold up a site stage this fortnight?

Two. The counter stone holds kitchen finishing and the wall lights hold the electrical finish.

  • Counter stoneKitchen finishing
  • Wall lightsElectrical finish
  • SofaStyling only

Ask vendors for confirmed dates

Verity / Ask

Which payment stages are ready to ask for?

Four, ₹18.6 lakh. Carpentry is installed at Mehta 3BHK and the request has not gone out.

  • Mehta 3BHK₹9.5 lakh
  • Kapoor villa₹6.0 lakh
  • Zen Cafe₹3.1 lakh

Create payment request tasks for accounts

Sample questions and answers with illustrative figures.

Without chasing

The follow-ups nobody has time to make.

Set once, then they run from your records. Your team still talks to clients and vendors; Verity makes sure the right person knows what to do and when.

When

A client approves a design item

  • Version locked and date recorded
  • Vendor work order task released
  • Approved item added to the BOQ

When

Revision rounds go past the number agreed

  • Flagged on the project
  • Quote task to the lead designer
  • Approval of the extra recorded before work resumes

When

A purchase rate goes above the BOQ rate

  • Line flagged with the difference
  • Task to the designer to inform the client
  • Revision or substitution recorded

When

A vendor misses a promised date

  • Order marked at risk with the stage it holds
  • Task to the project manager to call
  • New date and reason recorded

When

A site milestone is marked done

  • Payment request task to accounts with evidence
  • Stage shown red until paid
  • Receipt recorded against the stage

When

A snag is marked fixed

  • Task to the client contact to confirm
  • Sign-off recorded
  • Final payment task released when all are signed

Rules and paperwork

The rules an interior design practice has to keep up with.

Verity does not give legal or tax advice and does not file anything for you. It keeps the records these rules depend on in order, so you are not hunting for them when someone asks.

  • GST on design and execution

    What is expected

    Interior design consultancy and interior work with materials and labour are generally taxed at 18 percent, and composite interior work is generally treated as a works contract. Whether you must register depends on your turnover and state, and the classification of each job is for your accountant.

    How Verity helps

    Each project records the treatment your accountant sets, and design fees and execution invoices are kept as separate lines so the client sees what each covers.

    Busy, GST on interior work

  • Consumer protection

    What is expected

    A consumer can complain about deficient or delayed service under the Consumer Protection Act, 2019. A lawyer's 2026 article describes interior jobs that stalled after large advances being taken to the District Commission, which generally hears claims up to Rs 50 lakh.

    How Verity helps

    The approvals, BOQ, vendor orders, site photos and payments for each project are kept with dates, so the studio can show what was agreed and delivered.

    Sudhir Rao, Advocate

  • Written scope, BOQ and payment terms

    What is expected

    Disputes in interiors generally come down to what was agreed. A 2026 guide for clients advises a BOQ with brand, model, unit price and quantity per line, revision cycles defined in writing, and payments tied to physical milestones. Your agreement is a contract, so have your lawyer review its terms.

    How Verity helps

    The BOQ, revision rules and payment stages from the agreement are recorded on the project, and changes are recorded as variations with the client's approval.

    Studio Matrx, Turnkey interiors in India

  • Local building and society permissions

    What is expected

    Apartment societies, local authorities and fire rules can require permission before certain works such as structural changes, working hours or waste removal. Rules differ by society and city.

    How Verity helps

    Each project has a checklist of permissions with owners and dates, and work tasks wait for them where you decide.

Rules change and differ by state. Confirm current requirements with your accountant and your lawyer.

Who sees what

Everyone sees the same records, through their own window.

A vendor should not see your margin. A junior designer should not see the studio's payments. Each role opens on what it needs.

  • Principal

    Which projects make money and which are at risk?

    Stage, BOQ drift, payments due and collected, vendor delays and designer load across all projects.

  • Designer

    What is waiting on the client or on me?

    Approvals pending, revision rounds used, selections due, BOQ lines and variations for their projects.

  • Project manager or site supervisor

    What happens on site this week?

    Trades booked, vendor deliveries, site issues, milestones and photos.

  • Accounts

    What is due from clients and to vendors?

    Payment stages ready to ask, payments received, vendor orders, advances and bills.

  • Vendor or trade

    What do I need to deliver and when?

    Their own orders, dates and site slots only.

Straight answers

What changes, and what stays the same.

Keep using

  • Your design software, rendering tools and sample libraries.
  • Your accounting software and accountant. We agree during setup how invoices and receipts reach Verity.
  • WhatsApp and phone with clients and vendors. Your team replies
  • Verity tracks who owes a reply.
  • Your own quotation and agreement formats.

Verity does not

  • Design, render or draw.
  • Take client payments or raise invoices.
  • Place orders with vendors or send messages to clients on its own.
  • Replace your vendors' own systems.

We bring in your live projects, BOQs, vendor lists, approvals and payment schedules from the sheets and folders you use now, one project at a time, so work does not stop.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Questions

Questions interior design firms ask.

Does Verity replace my design and rendering software?

No. You keep designing where you design. Verity records the approvals, versions, BOQ, vendor orders, site work and payments around the design.

We are a four-person studio. Is this too much?

The same approvals, BOQ drift and payment stages need tracking at any size. We set up only what you need in the same four weeks and leave out the rest.

Can clients approve designs inside Verity?

Approval is recorded by your team against the item, with the client's sign-off attached, such as a signed PDF or a message. Clients do not log in unless you decide so during setup.

Can it keep my BOQ and show what I actually spent?

Yes. Each line has a budget and the purchases and bills recorded against it, so committed and actual cost show per line and per room.

Does it place orders with my vendors?

No. Your team places orders. Verity records each one with the promised date, the BOQ line and the stage it holds, and flags those at risk.

How do you handle projects already half done?

We bring each live project in at its current stage with the latest approvals, the BOQ as it stands, open vendor orders and the payment stages already paid. Finished projects can come later as archives.

Can it help with the final payment and snags?

Yes. Each snag has a trade, a due date and the client's sign-off, and the final payment task is tied to the list. The client still decides when to pay.

I manage projects for architects and builders too. Is that different?

The records are the same with different parties. Each project has its own approval steps and payment terms.

Who can see my data?

Only the people you allow. Designers see their projects, vendors see their own orders, and the principal and accountant see money. Every change is recorded with who made it and when.

What does it cost?

It depends on the number of people, projects and what you want set up. Message us and we will give you a clear number after a short conversation about how your studio runs.

Where the figures come from

Sources

  1. IMARC Group, 2026
  2. Studio Matrx, Turnkey interiors in India, 2026
  3. Sudhir Rao, Advocate, Interior designer abandons project after 80% advance, 2026
  4. Busy, GST on interior work

Last checked 16 October 2026. Published figures vary by region and method, so treat them as indicative, not as a promise of your results.

Start with the BOQ line that drifted.

Tell us how your studio runs and we will show you the BOQ drift, the approvals holding up site work and the payment stages not yet asked for, using your own numbers.

Get your free demo Email us

Free: we set up a working demo of your own business, on your own data, within 7 days. You pay only if your team decides to use it.